Tyler Gunn
Laramie,Wyoming
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Claims Resolution Specialist
Ivinson Memorial Hospital
01.2023 - Current
- Contributed to team success by consistently meeting or exceeding individual performance metrics for claim resolution.
- Escalated files with significant indemnity exposure to supervisor for further investigation.
- Maintained contact with claimants and attorneys to determine treatment status.
- Enhanced claims processing efficiency by streamlining workflows and implementing time-saving procedures.
- Researched claims and incident information to deliver solutions and resolve problems.
- Provided advice to customers regarding claims, rights and insurance processes to prevent disputes.
Registered Behavioral Technician
Positive Behavioral Support Corporation
10.2022 - 01.2023
- Consistently met compliance requirements by maintaining up-to-date certifications and trainings.
- Treated clients and families with respect and dignity.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Provided therapeutic activities to assist with patient development.
- Streamlined daily routines for clients using visual schedules, prompting systems, and other organizational tools as needed.
Disability Support Professional
Peace of Mind
09.2021 - 07.2022
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Gained extensive knowledge in data entry, analysis and reporting.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
Education
Bachelor of Arts - Criminal Justice
University of Wyoming
Laramie, Wyoming05.2022
Skills
- Team Leadership
- Claims analysis
- Critical Thinking
- Computer Skills
- Collaboration with Professionals
- Social Services
- Social Skills Development
- Decision-Making
- Public Speaking
- Organizational Skills
- Time Management
- Attention to Detail
Knowledge And Skills
- Teamplayer
- Microsoft 365
- Oral and Written Communication
- Analytical Ability
- Financial Analysis
- Electronic Portfolio of International Credentials
- Conflict Resolution
- Marketing
- Time Management
Timeline
Claims Resolution Specialist
Ivinson Memorial Hospital
01.2023 - Current
Registered Behavioral Technician
Positive Behavioral Support Corporation
10.2022 - 01.2023
Disability Support Professional
Peace of Mind
09.2021 - 07.2022
Bachelor of Arts - Criminal Justice
University of Wyoming
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