Summary
Overview
Work History
Skills
Timeline
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Tyler Hall

Mesa,AZ

Summary

Versatile and results-driven technology leader with over 16 years of management experience and 20+ years in systems administration within the technology industry. Known for a hands-on leadership style, actively working alongside engineering teams to architect, implement, and maintain complex infrastructure while fostering collaboration and technical excellence.

Overview

17
17
years of professional experience

Work History

Director, Engineering

A2Hosting Inc.
01.2024 - Current
  • Manage and support a global engineering team of 20+ across infrastructure disciplines, including networking, security, systems, and datacenter operations spanning four geographically distributed datacenters.
  • Developed automated customer notifications for service-impacting events, significantly reducing engineer involvement in reactive support and improving response efficiency.
  • Optimized dedicated server provisioning workflows, cutting build times from 45 minutes to under 5 through image templating and caching strategies.
  • Improved internal DNS propagation times from 30 minutes to under 2 by designing streamlined APIs.
  • Eliminated thousands of dollars in unnecessary licensing costs by automating audits of third-party vendor license usage and identifying stale allocations.
  • Deployed NetFlow and centralized syslog collection for network infrastructure, enabling real-time DDoS detection and faster incident response.

Senior Manager, System Engineering

A2Hosting Inc.
01.2019 - 01.2024
  • Led global 24x7 System Engineering and NOC teams responsible for the design, deployment, and continuous maintenance of thousands of servers supporting hundreds of thousands of websites.
  • Streamlined team operations through robust documentation practices, standardized configurations based on performance metrics, and extensive automation to improve consistency, reduce manual effort, and accelerate delivery.
  • Established a 24x7 Network Operations Center to triage and manage alerts, enabling engineers to focus on project work with minimal interruptions.
  • Directed large-scale migration efforts, successfully transitioning over 3,000 systems from legacy operating environments to modern platforms.
  • Developed and launched an internal career progression framework, enabling frontline support staff to transition into engineering roles.
  • Improved customer escalation resolution time from 30 days to under a week by streamlining processes and implementing accountability checkpoints.
  • Recruited, trained, and managed a global team to ensure continuous 24x7 coverage, significantly reducing on-call fatigue and improving team morale.
  • Introduced and enforced a documentation policy; captured and standardized configuration details for all existing systems, transforming an undocumented environment into a well-documented infrastructure with clear expectations for all future deployments.

Senior System Administrator

Dyn Inc / Oracle Corporation
01.2010 - 01.2019
  • Engineered and operated Dyn’s global anycast DNS network, delivering low-latency resolution for high-profile domains including Amazon and Twitter.
  • Architected and implemented globally distributed, fault-tolerant infrastructure for Dyn’s e-commerce platform, re-designing a single-server WordPress instance into a scalable system leveraging Varnish caching and third-party CDNs.
  • Led the seamless migration of DNS customers from acquired legacy platforms onto Dyn’s infrastructure, minimizing downtime and ensuring service continuity.
  • Served as senior escalation point for Support and NOC teams, resolving complex technical issues and improving cross-team collaboration.

Founder & CEO

Stable Host LLC
01.2009 - 01.2018
  • Founded and scaled Stable Host, LLC from a single cPanel server in Phoenix to a global hosting provider with infrastructure in 4 countries, serving 25,000+ websites.
  • Built and led a 10-person 24/7 support and operations team, driving high customer satisfaction and uptime SLAs.
  • Implemented automation for provisioning, billing, and monitoring, enabling lean operations at global scale.
  • Achieved successful exit through acquisition by Miss Group, LTD in 2018.

NOC Manager

BandCon/HighWinds
01.2009 - 01.2010
  • Managed a network operations team responsible for maintaining the nationwide BandCon Internet backbone across multiple 10G wavelength circuits.
  • Oversaw deployment and troubleshooting of Cisco core routing/switching platforms to ensure high availability and performance.
  • Provided backbone connectivity for enterprise and CDN clients, enabling reliable inter-datacenter communication for mission-critical workloads.

Founder & CEO

EditDNS.net
01.2010 - 01.2010
  • Founded EditDNS, a DNS hosting platform that provided affordable, user-friendly domain management tools to individuals and businesses.
  • Developed an intuitive web interface and deployed a global anycast DNS network, improving speed, reliability, and accessibility for customers worldwide.
  • Successfully scaled the service to international adoption and achieved acquisition by DynDNS (later Dyn/Oracle) in 2010.

Skills

  • Agile Methodologies (Sprints / Kanban / Retrospectives)
  • Career coaching / Mentoring
  • CI/CD (Jenkins / GitHub Actions)
  • Automation (Puppet / Ansible / Salt)
  • AWS (EC2, SES, S3, AMQ)
  • Microsoft Azure
  • Docker / Kubernetes
  • Proxmox
  • Monitoring (Grafana / InFluxDB / Prometheus / Nagios)
  • Atlassian Suite (Confluence / JIRA)

Timeline

Director, Engineering

A2Hosting Inc.
01.2024 - Current

Senior Manager, System Engineering

A2Hosting Inc.
01.2019 - 01.2024

Founder & CEO

EditDNS.net
01.2010 - 01.2010

Senior System Administrator

Dyn Inc / Oracle Corporation
01.2010 - 01.2019

Founder & CEO

Stable Host LLC
01.2009 - 01.2018

NOC Manager

BandCon/HighWinds
01.2009 - 01.2010

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Tyler Hall