Tyler Halverson

• Trained employees in job duties and conducted performance evaluations to aid in management oversight
• Reviewed upcoming schedules to prepare necessary resources and documentation
• Analyzed activities regularly to detect and resolve inefficiencies for better performance
• Managed the facility (Desk, weight room, Track, Courts)
• Work Directly with customers to ensure the best possible experience and resolve any issues and answer questions
• Managed smooth and accurate supply stocking to keep the business operating efficiently
• Evaluated customer issues and complaints and developed amicable solutions
• Supervised front end associates in fast-paced and demanding environment.
• Coordinate events and supervise facilities with greater than 1500 people

Coyote Logistics
• Deliver value-added logistics solutions to customers via one of the leading global 3PL providers.
• Efficiently oversee and manage 15,000 shipments, contributing to quarterly revenue totaling over $30
million.
• Work closely with internal stakeholders and external customers to understand their logistics requirements
and ensure that services meet or exceed expectations. This includes resolving issues, addressing concerns,
and fostering long-term relationships.
• Design optimal routes for shipments based on delivery deadlines, distance, traffic conditions, and
transportation modes.
• Select appropriate carriers or transportation service providers such as freight forwarders, trucking companies
or shipping lines based on service requirements, cost considerations, and reliability.
• Negotiate transportation rates, manage transportation budgets, and seek ways to minimize transportation
costs while meeting service level agreements.
• Consistently achieve transportation pickup times at 98.8% and maintain an on-time delivery rate of 99.1%.
• Assess and mitigate risks related to transportation, such as delays, disruptions, and potential bottlenecks in
the supply chain.
• Ensure compliance with transportation regulations and managing transportation-related documentation,
including customs clearance for shipments that cross international borders.
• Monitor performance of transportation activities, track key performance indicators, such as on-time delivery
rates, transportation costs, and identify opportunities for improvement.
• Utilize transportation management system and other technology tools to streamline transportation
operations, track shipments in real-time, and optimize routing and scheduling.
• Collaborate with other functions within supply chain management, including procurement, warehousing, and
customer service to ensure seamless coordination and communication throughout the supply chain.
• Continuously evaluate and improve transportation processes, strategies, and relationships with carriers to
enhance efficiency, reduce costs and improve service levels.

• Sent quotes, emails, and requests for company performance review
• Followed established guidelines and procedures
• Enhanced existing social media accounts.
• Responded promptly to all customer inquiries regarding availability or schedule changes.
• Developed strategies for improving efficiency within the scheduling process.
• Conducted regular reviews of existing scheduling policies and procedures to identify areas for improvement.

• Handled customer situations by making amicable decisions for customers and company
• Identified customer needs by reviewing account information and conducting needs assessments
• Entered, updated, and maintained daily activity and prospect information
• Cold called prospective customers
• Resolved customer issues quickly to recapture the customer's loyalty and maintain the sale
• Aided in management to the company owner
• Performed roof and home restoration inspections
• Supervised job on site to ensure work was being completed and the customers needs were met.

• Reviewed trip documents and dispatch logs to verify schedule adherence
• Communicated route assignments to drivers in preparation for each shift
• Directed daily department workflow, schedules, and routes
• Promoted compliance with traffic and safety regulations
• Scheduled repairs and preventive maintenance of vehicles or other equipment
• Resolved worker problems and collaborated with employees to assist in problem resolution
• Facilitate the rental office, shuttle department and Valet pick up and return service
• Monitored processes and recommended methods for improvement.