Proactive individual with great organizational, associate management and warehousing skills. Energetic and responsible with 5 years of experience working in fast-paced stressful environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Saddle Creek Logistics
Fort Worth, TX
10.2020 - Current
Complied with company policies, objectives and communication goals.
Established and enforced clear goals to keep employees working collaboratively.
Realigned workflows with changing business demands by evaluating processes and employee strengths.
Provided ongoing training to address staff needs.
Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Coached and mentored 4 staff members through constructive feedback to develop long-term career goals.
Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Identified and corrected performance and personnel issues to reduce impact to business operations.
Resolved customer complaints and adjusted policies to meet changing needs.
Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Conducted employee evaluations and reviews.
Identified needs of customers promptly and efficiently.
Developed position rotation to support continuous improvement and operator development.
Created training manual for employees to use as reference guide.
Delegated work to staff, setting priorities and goals.
Conferred with project personnel to identify and resolve problems.
Proposed, reviewed and approved modifications to project plans.
Negotiated with project stakeholders or suppliers to obtain resources or materials.
Monitored performance of project team members to provide performance feedback.
Produced thorough, accurate and timely reports of project activities.
Developed and updated project plans to document objectives, technologies, schedules and funding.
Outbound Team Leader
Saddlecreek Logistics
Fort Worth, TX
03.2020 - 11.2020
Reviewed work orders to determine work assignments and material and equipment needs.
Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed.
Removed damaged products from outgoing shipments during final inspections.
Scanned products to provide accurate tracking using Softeon warehouse management system.
Responded to job-related inquiries from supervisor quickly and professionally to provide updates on anticipated task completion times.
Used computer and company software to enter shipment and inventory records.
Gained complete understanding of duties and job tasks for each shift, prioritizing those requiring immediate completion.
Offered to assist Inboud with putaway/recieving duties during busy periods, leading to development of additional skills and improved productivity within warehouse.
Assembled customer orders from stock and staged completed orders on pallets or shelves.
Jerrys Chevrolet in Weatherford
Jerry Durant Auto Group
Weatherford, TX
11.2019 - 03.2020
Maintained productive relationships with existing customers through exceptional follow-up after sales.
Provided advice to customers regarding suitable product selection.
Negotiated usage contracts for commissioned sales work.
Cultivated long-term relationships with multiple industry clients, accurately quoting prices, credit terms and other bid specifications to achieve customer objectives.
Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
Implemented needs assessment mechanisms to identify demand for products and services.
Increased investment revenue by skillfully upselling and closing customer sales by driving product benefits around client needs.
Listened to customers to understand needs and refer to optimal services.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
Sales Consultant
Autonation Chevrolet North Richland hills
North Richland Hills, TX
06.2019 - 11.2019
Grew customer base by identifying needs, surveying sites and determining estimates to deliver relevant product solutions that achieved client budgets and schedules.
Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
Improved profitability, developing pipeline of multiple distribution channels and sales strategies.
Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
Greeted incoming customers and provided expert sales and service to drive revenue.
Expanded network by attending industry events, identifying and pursuing leads and establishing rapport with new clients.
Offered product and service consultations and employed upselling techniques.
Elevated new business opportunities and implemented effective networking strategies across DFW.
Education
Associate of Science -
Tarrant County College District
Fort Worth, TX
12-2024
Skills
Analytical
Troubleshooting
Data management
People skills
Supervision & leadership
Organizational skills
Active listening
Program evaluation (Lean)
Microsoft Office
Softeon WMS
Locus Robotics
DMAIC problem solving
Certification
Microsoft Office 2016 Specialist (MOS)
Lean Six Sigma green belt
Softeon SuperUser
Accomplishments
Created highly effective Locus picking program that significantly impacted efficiency and improved operations.
Created Locus drop off process to eliminate overall waste and drive a new production standard in the pack out process.
Assisted with reducing Locus dwell time in Walton, KY psycho bunny operations to make the operation more fluid.
Affiliations
Supervisor of the month- March 2024
Lean Supervisor of the month- March 2024
Lean Six Sigma Yellow Belt- September 2021
Lean Six Sigma Green Belt - June 2023
Softeon super user Level 1 - September 2023
Locus Drop-Off Packing Production enhancement project - $33,000 savings (11 months)
Locus Utilization Picking Production enhancement project - $60,000 savings (11 months)