Tyler Hansbury
Croydon,PA
Summary
Seasoned Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Extra Space Management
Bensalem , PA
2024.06 - Current
- Maximized occupancy rates through the development and implementation of effective leasing strategies.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Processed foreclosures when necessary, in accordance with state laws and procedures.
- Coordinated with vendors for the procurement of services, such as repairs and landscaping.
- Managed all maintenance requests from tenants in a timely manner.
- Drafted and monitored budgets for overall maintenance and operations.
Banking Associate
First National Bank of Newtown
Langhorne
2022.01 - 2024.01
- Responded promptly and effectively to emails from customers seeking advice or assistance.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Followed strict compliance guidelines when completing financial transactions for customers.
- Resolved customer inquiries in a timely manner while adhering to all applicable laws and regulations.
- Developed and maintained strong relationships with customers by providing excellent customer service.
- Handled incoming calls from customers regarding their accounts or banking needs.
- Assisted customers with basic technical issues related to digital banking platforms.
Merchandise Manager
Sesame Place
Langhorne
2022.02 - 2023.08
- Supervised department operations and acted as duty manager, ensuring exemplary service and consistent adherence to Merchandise Standards.
- Leads in managing inventory levels, sales rate analysis, and pricing issue resolution.
- Supervise department ambassadors, assistant supervisors, and supervisors while enforcing and complying with safety procedures and guidelines.
- Responsible for training and counseling ambassadors, assistant supervisors, and supervisors, while ensuring and complying with all SEA grooming guidelines and employment standards.
- Complete appropriate paperwork and administer appropriate disciplinary action, as directed by Human Resources, and ensure compliance with labor laws regarding breaks and hours worked per day.
- Ensure the flawless execution of suggestive selling techniques through role modeling the behaviors, as well as observing and coaching all ambassadors. Develops and demonstrates operational procedures.
- Oversaw the financial performance and operational aspects of assigned locations, ensuring efficient opening, operation, and closure procedures.
Human Resources Coordinator
Sesame Place
Langhorne
2022.01 - 2022.02
- Conducted background checks for potential candidates.
- Facilitated dispute resolution between employees or between employees and management.
- Analyzed employee surveys to identify areas needing improvement in the workplace.
- Prepared documents for termination processes such as exit interviews and severance packages.
- Responded to internal inquiries regarding HR policies, procedures, payroll.
- Updated employee records in HR database system.
- Initialized background checks for potential new hires.
- Answered employee questions during entrance and exit interview processes.
Senior Sales Associate
Harbor Freight
Ewing , NJ
2020.01 - 2022.01
- Managed day-to-day store operations
- Motivated sales team to achieve corporate quotas and kept them informed of current promotions.
- Participated in strategic planning meetings related to company objectives and goals.
- Prepared forecasts of future sales volumes using historical data analysis techniques.
- Conducted research to identify new markets and customer needs.
- Analyzed market trends to determine the best product positioning.
Photographer
Sesame Place
Langhorne , PA
2015.01 - 2022.01
- Helped guests capture a bit of magic from their park visit
- Provide them with digital enhancements, an artistic vision, and exposure techniques to really give them a snapshot in time.
- Edit photos using Adobe Photoshop and other software applications.
- Advise on appropriate poses, props, and backgrounds for each shot taken.
- Maintain photography equipment including cameras, lenses, lighting gear, tripods.
- Assist in planning setup of shoots including location scouting.
Packing and Fabricating Technician
Bristol Aluminum
Levittown , PA
2018.01 - 2021.01
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Transported goods to designated areas within the warehouse facility.
- Operated scanners, computers, and other equipment to track orders.
- Assembled orders according to customer requests.
- Investigated any reported problems regarding shipping errors or damages.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
Education
High School Diploma -
Harry S Truman High School
class completion -
Princeton School Of Real Estate
Skills
- Cost Reduction
- Operations Management
- Product and service knowledge
- Recruiting and interviewing
- Sales monitoring
- Task Delegation
- Employee Scheduling
- Strategic Planning
- Team motivation
- Sales Strategies
- Staff Management
- Negotiation
- Policy administration
- Retail Operations
- Project management abilities
- Money Handling
- Sales Growth
- Business Administration
- Customer Relations
- Staff Supervision
References
- Jacqueline Rodak-Neff, Professional Reference, 215-584-5960
- Kathleen Jwanier, Personal Reference, 267-984-2542
- Heather Gray, Professional Reference, 267-239-6870
Timeline
Assistant Manager
Extra Space Management
2024.06 - Current
Merchandise Manager
Sesame Place
2022.02 - 2023.08
Banking Associate
First National Bank of Newtown
2022.01 - 2024.01
Human Resources Coordinator
Sesame Place
2022.01 - 2022.02
Senior Sales Associate
Harbor Freight
2020.01 - 2022.01
Packing and Fabricating Technician
Bristol Aluminum
2018.01 - 2021.01
Photographer
Sesame Place
2015.01 - 2022.01
High School Diploma -
Harry S Truman High School
class completion -
Princeton School Of Real Estate
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