Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Hanson

Phoenix,AZ

Summary

Dynamic Investment Operations Specialist at U.S. Bank with a proven track record in portfolio management and operational efficiency. Skilled in fostering client relationships and training teams, I excel in problem-solving and attention to detail, contributing to business development and mitigating investment risks effectively.

Overview

2026
2026
years of professional experience

Work History

Investment Operations Specialist

U.S. Bank
  • Assisted in the development of customized investment strategies tailored to client preferences and risk tolerance levels, fostering long-term relationships.
  • Expedited the completion of investment transactions by liaising with relevant parties and ensuring timely execution, meeting client expectations for prompt service.
  • Provided training to junior staff members on best practices in investment operations management, nurturing professional development within the team.
  • Contributed to business development initiatives by preparing compelling presentations showcasing the company''s offerings and expertise in investment management services.
  • Conducted rigorous due diligence on prospective investments, mitigating risks associated with underperforming assets.
  • Conducted daily analysis to track absent signatures in reports.
  • Collaborated with bankers to resolve critical compliance errors.

HR Generalist

Hurricane Harbor Phoenix
03.2022 - Current

Recruitment and Onboarding:

• Managing the hiring process and see employee through the entire process

• Conducting Interviews

• Assisting with the new hire onboarding process.

Employee Relations:

• Addressing employee concerns

• Investigating policy violations

• Assist with the planning of employee events and parties for culture and climate enhancement

Compliance:

• Adherence to employment laws and regulations

• E-Verify verifications

Performance Management:

• Assist with delivering employment reviews and feedback

• Support employees with development

Training and Development:

• Identify and deliver training needs

• Coordinate skill development workshops

• Support professional development and document for employees

HR Administration:

• Maintaining accurate employee records and ensure integrity of data

• Focus on employee retention and engagement to keep the climate and culture positive

• Support HR leaders with decision making and other duties as assigned.

  • Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.

Legal Processor

Union Bank
01.2019 - 06.2023
  • Supported team members in their tasks, contributing to overall team success.
  • Increased productivity by effectively managing workload and prioritizing tasks.
  • Maintained accurate records and ensured timely completion of all necessary paperwork.
  • Enhanced team collaboration, sharing best practices for efficient processing techniques.
  • Received and reviewed incoming documents and materials.
  • Assisted colleagues as needed, fostering a positive work environment based on teamwork and mutual supportiveness.
  • Provided outstanding customer service by promptly addressing inquiries and resolving issues.
  • Demonstrated flexibility when adapting to new processes or guidelines while maintaining consistently high levels of productivity.
  • Reduced errors with meticulous attention to detail and thorough review of documentation.

Vault Teller

National Bank of Arizona
06.2019 - 12.2019
  • Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
  • Managed high volumes of cash movement accurately, supporting the ongoing operation of the branch effectively.
  • Properly processed deposits, withdrawals and payments for average of Number customers daily.
  • Greeted and welcomed customers with courteous and professional approach to drive prompt, accurate and efficient transactions.
  • Reduced discrepancies in vault inventory with thorough reconciliations and prompt identification of errors.
  • Maintained a reliable and up-to-date knowledge of compliance regulations and cash handling best practices by participating in ongoing professional development opportunities.
  • Assisted in training new tellers for seamless integration into the team, boosting overall productivity.
  • Expedited teller line-ups during peak hours by promptly responding to requests for additional funds from frontline staff, improving overall teller efficiency.
  • Performed vault, alarm and door duties to facilitate opening and closing of operations.

Starbucks Lead

Frys
08.2016 - 05.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

Education

Associate Of Finance - Finance

Maricopa Community Colleges, Paradise Valley Community College
Phoenix, AZ

Skills

  • Operational efficiency
  • Cash management
  • Portfolio management
  • Asset allocation
  • Corporate actions
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Problem-solving abilities

Timeline

HR Generalist

Hurricane Harbor Phoenix
03.2022 - Current

Vault Teller

National Bank of Arizona
06.2019 - 12.2019

Legal Processor

Union Bank
01.2019 - 06.2023

Starbucks Lead

Frys
08.2016 - 05.2019

Investment Operations Specialist

U.S. Bank

Associate Of Finance - Finance

Maricopa Community Colleges, Paradise Valley Community College
Tyler Hanson