Tyler Hart
Mount Morris
Summary
Dynamic professional with a strong work ethic and attention to detail, excelling in customer service and document preparation at DTN Property Management. Successfully negotiated vendor contracts, enhancing property maintenance efficiency by 20%. Proven ability to mentor teams and develop training materials, fostering operational consistency and excellence.
Overview
15
15
years of professional experience
Work History
Property Management Assistant
DTN Property Management
Lansing, MI
08.2020 - 12.2024
- Assisted in tenant communication and coordination of maintenance requests to ensure timely resolutions.
- Supported property inspections, documenting findings to maintain high standards of property condition.
- Mentored junior staff on best practices in property management operations and customer service excellence.
- Developed training materials for new hires, enhancing onboarding experience and operational consistency across teams.
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Coordinated with vendors for cost-effective maintenance services, contributing to budget control.
- Negotiated favorable contract terms with vendors, securing high-quality services at competitive rates to benefit both tenants and owners.
- Collaborated with property manager on annual budget planning, analyzing historical data for informed decisionmaking.
Insurance Sales Agent
PRIMERICA FINANCIAL SERVICES LIMITED
Auburn Hills, MI
04.2017 - 07.2019
- Developed tailored insurance solutions to meet client needs and enhance policyholder satisfaction.
- Cultivated strong client relationships through effective communication and follow-up strategies.
- Analyzed market trends to identify new sales opportunities and improve product offerings.
- Led training sessions for new agents, fostering a collaborative learning environment.
- Delivered presentations on financial products, enhancing customer understanding and engagement.
- Monitored compliance with industry regulations, ensuring adherence to best practices in service delivery.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Generated quotes and proposals for clients to match individual needs.
- Conducted detailed needs assessments for prospective clients, ensuring comprehensive understanding of their insurance requirements.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Effectively managed multiple accounts simultaneously, prioritizing tasks based on urgency and importance.
- Negotiated contracts with clients to establish best coverage with lowest cost.
Machine Operator
Fernco INC
Davison, MI
08.2013 - 02.2017
- Operated machinery to produce high-quality components with minimal defects.
- Monitored production processes for adherence to safety and quality standards.
- Conducted routine maintenance on equipment to ensure optimal performance.
- Trained new operators on machine functions and safety protocols.
- Implemented process enhancements that increased overall productivity levels.
- Analyzed production data to identify trends and troubleshoot issues effectively.
- Oversaw daily operations, ensuring compliance with company policies and regulations.
Cook, Cashier, Delivery Driver
Little Ceasars Pizza
Flint, MI
03.2010 - 08.2013
- Prepared diverse menu items following recipes and established cooking procedures.
- Operated kitchen equipment safely and efficiently to maintain productivity.
- Ensured cleanliness and organization of workstations, adhering to health standards.
- Collaborated with team members to optimize meal service during peak hours.
Education
Associate of Science -
Charles Stewart Mott Community College
Flint, MI12-2027
Skills
- Document preparation
- True team player
- Preparing property agreements
- Property maintenance
- Customer service
- Cooking
- Food handling
- Food preparation
- Attention to detail
- Good communication
- Strong work ethic
Timeline
Property Management Assistant
DTN Property Management
08.2020 - 12.2024
Insurance Sales Agent
PRIMERICA FINANCIAL SERVICES LIMITED
04.2017 - 07.2019
Machine Operator
Fernco INC
08.2013 - 02.2017
Cook, Cashier, Delivery Driver
Little Ceasars Pizza
03.2010 - 08.2013
Associate of Science -
Charles Stewart Mott Community College