Tyler Hart
Mount Morris
Summary
Dynamic professional with a strong work ethic and attention to detail, excelling in customer service and document preparation at DTN Property Management. Successfully negotiated vendor contracts, enhancing property maintenance efficiency by 20%. Proven ability to mentor teams and develop training materials, fostering operational consistency and excellence.
Overview
15
15
years of professional experience
Work History
Property Management Assistant
DTN Property Management
08.2020 - 12.2024
- Assisted in tenant communication and coordination of maintenance requests to ensure timely resolutions.
- Supported property inspections, documenting findings to maintain high standards of property condition.
- Mentored junior staff on best practices in property management operations and customer service excellence.
- Developed training materials for new hires, enhancing onboarding experience and operational consistency across teams.
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Coordinated with vendors for cost-effective maintenance services, contributing to budget control.
- Negotiated favorable contract terms with vendors, securing high-quality services at competitive rates to benefit both tenants and owners.
- Collaborated with property manager on annual budget planning, analyzing historical data for informed decisionmaking.
Insurance Sales Agent
PRIMERICA FINANCIAL SERVICES LIMITED
04.2017 - 07.2019
- Developed tailored insurance solutions to meet client needs and enhance policyholder satisfaction.
- Cultivated strong client relationships through effective communication and follow-up strategies.
- Analyzed market trends to identify new sales opportunities and improve product offerings.
- Led training sessions for new agents, fostering a collaborative learning environment.
- Delivered presentations on financial products, enhancing customer understanding and engagement.
- Monitored compliance with industry regulations, ensuring adherence to best practices in service delivery.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Generated quotes and proposals for clients to match individual needs.
- Conducted detailed needs assessments for prospective clients, ensuring comprehensive understanding of their insurance requirements.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Effectively managed multiple accounts simultaneously, prioritizing tasks based on urgency and importance.
- Negotiated contracts with clients to establish best coverage with lowest cost.
Machine Operator
Fernco INC
08.2013 - 02.2017
- Operated machinery to produce high-quality components with minimal defects.
- Monitored production processes for adherence to safety and quality standards.
- Conducted routine maintenance on equipment to ensure optimal performance.
- Trained new operators on machine functions and safety protocols.
- Implemented process enhancements that increased overall productivity levels.
- Analyzed production data to identify trends and troubleshoot issues effectively.
- Oversaw daily operations, ensuring compliance with company policies and regulations.
Cook, Cashier, Delivery Driver
Little Ceasars Pizza
03.2010 - 08.2013
- Prepared diverse menu items following recipes and established cooking procedures.
- Operated kitchen equipment safely and efficiently to maintain productivity.
- Ensured cleanliness and organization of workstations, adhering to health standards.
- Collaborated with team members to optimize meal service during peak hours.
Education
Associate of Science -
Charles Stewart Mott Community College
Flint, MI12-2027
Skills
- Document preparation
- True team player
- Preparing property agreements
- Property maintenance
- Customer service
- Cooking
- Food handling
- Food preparation
- Attention to detail
- Good communication
- Strong work ethic
Timeline
Property Management Assistant
DTN Property Management
08.2020 - 12.2024
Insurance Sales Agent
PRIMERICA FINANCIAL SERVICES LIMITED
04.2017 - 07.2019
Machine Operator
Fernco INC
08.2013 - 02.2017
Cook, Cashier, Delivery Driver
Little Ceasars Pizza
03.2010 - 08.2013
Associate of Science -
Charles Stewart Mott Community College