Tyler Hawk
Fowler,CA
Summary
Results-oriented professional with extensive experience in the agriculture and customer service realm. Adept at problem-solving and ensuring customer satisfaction, I leverage strong attention to detail and effective communication skills to enhance operational efficiency and meet project deadlines. Committed to delivering high-quality outcomes in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Dock Worker
Belmont Nursery
02.2025 - Current
- Upheld high-quality standards for all handled goods while meeting strict deadlines in a fast-paced work environment.
- Reduced risks of damage to cargo through careful handling and adherence to best practices in packaging and palletizing.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Increased efficiency in loading and unloading cargo by utilizing proper equipment and techniques.
- Lead on the receiving dock; safely unload incoming shipment while insuring all material is counted for.
- Coordinated with other departments to direct cargo to correct destinations and avoid loading and unloading errors.
- Used hand-held scanners and physical logs to accurately track incoming and outgoing movements.
Site Technician
Ag Water Chemical
04.2018 - 02.2024
- Ensured accurate data collection by performing thorough site measurements and assessments.
- Assisted in the training of new employees, ensuring adherence to safety protocols and standard operating procedures.
- Conducted quality control checks to ensure compliance with industry standards and client requirements throughout project duration.
- Expedited project timelines with efficient coordination of materials, tools, and equipment necessary for each task.
- Tested installations, noting issues and completing preventative maintenance.
- Assisted and lead various office administration duties and projects such as invoicing, customer service and sales reports.
Member Service Representative
George Brown Sports Club
06.2015 - 04.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
Front End Assistant
Costco Wholesale Corp
05.2014 - 05.2015
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Biological Science Lab Assistant - Internship
USDA - Agricultural Research Services
06.2013 - 08.2013
- Safeguarded sensitive information related to ongoing research endeavors through strict adherence to data confidentiality and security standards.
- Aided in the development of new methodologies by researching literature and attending relevant workshops or conferences.
- Ensured safety compliance by following all laboratory protocols and guidelines, minimizing accidents and incidents.
- Expedited project timelines by diligently managing multiple tasks simultaneously without sacrificing attention to detail or quality control measures.
Education
Agricultural Business
California State University, Fresno
Clovis Community College
High School Diploma -
Fowler High School
Skills
- Problem-solving
- Results-driven focus
- Goal oriented approach
- Customer service
- Attention to detail
- Time management
- Computer skills
- Excellent communication
- Decision-making
- Task prioritization
- Customer relations
- Teamwork and collaboration
Timeline
Dock Worker
Belmont Nursery
02.2025 - Current
Site Technician
Ag Water Chemical
04.2018 - 02.2024
Member Service Representative
George Brown Sports Club
06.2015 - 04.2018
Front End Assistant
Costco Wholesale Corp
05.2014 - 05.2015
Biological Science Lab Assistant - Internship
USDA - Agricultural Research Services
06.2013 - 08.2013
Clovis Community College
High School Diploma -
Fowler High School
Agricultural Business
California State University, Fresno
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