Tyler Hedberg
Snohomish,WA
Summary
Dynamic leader with a proven track record in small business operations and customer relations, notably at Tyler's Lawn Salon. Excelled in project management and negotiation, driving profitability and fostering strong client relationships. Achieved significant business growth through strategic planning and effective team leadership, demonstrating exceptional verbal communication and decision-making skills. Industrious Landscaping Supervisor skilled in overseeing projects for timely and quality completion. Energetic leader with excellent work ethic and history of dependability shown over 9 years of industry experience. Accustomed to working with clients to develop price quotes, schedule projects and build quality professional relationships.
Overview
12
12
years of professional experience
Work History
Owner/Landscape Foreman
Tyler's Lawn Salon
02.2017 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for business.
- Established positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Evaluated industry competition regularly to maintain a competitive advantage in marketplace.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Laborer
James G Murphy Auction
06.2015 - 06.2017
- Understood and followed verbal and written instructions to complete work correctly.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained organized and clean work areas at all times on job sites.
- Promoted positive work environment by demonstrating strong teamwork and communication skills.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Utilized construction tools and machinery to effectively complete job site projects.
- Observed site safety rules to maximize protections for team members and equipment.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Operated forklifts and boom lifts to complete various tasks.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
Lead Landscaper/Supervisor
Landscaping
06.2012 - 06.2015
- Developed comprehensive maintenance plans for clients, ensuring long-term health and beauty of their landscapes.
- Provided expert guidance on plant selection, installation, and care for diverse clientele with varying needs and preferences.
- Conducted regular safety trainings, resulting in reduced injuries among crew members during landscaping projects.
- Assisted in the growth of the company''s client base through effective marketing strategies and positive word-of-mouth referrals.
- Improved clients'' satisfaction by providing timely, high-quality services and excellent customer support.
- Performed planting, watering, mulching, and edging of lawns.
- Operated landscaping equipment with focus on safety and machine longevity.
- Managed and coordinated installation of complex landscaping projects.
- Maintained grounds by trimming, weeding, and general clean-up.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Supervised team members while ensuring company standards are met.
Education
High School Diploma -
Lake Stevens Sr High School
Lake Stevens, WA05.2012
Skills
- Customer Relations
- Relationship Building
- Client Service
- Project Management
- Operations Management
- Business Management
- Business Planning
- Project estimating
- Staff Management
- Business Development
- Business launch
- Contract Negotiation
- Employee Development
- Bidding processes
- Contract Management
- Partnership Development
- Decision-Making
- Team Leadership
- Scheduling
- Effective leader
- Small business operations
Timeline
Owner/Landscape Foreman
Tyler's Lawn Salon
02.2017 - Current
Laborer
James G Murphy Auction
06.2015 - 06.2017
Lead Landscaper/Supervisor
Landscaping
06.2012 - 06.2015
High School Diploma -
Lake Stevens Sr High School
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