Tyler Hefner
18648 Macclenny Rd Jacksonville,FL
Summary
Dynamic professional with proven leadership at Dicks Sporting Goods, excelling in customer service and team management. Achieved high productivity standards as a Selector at Publix Distribution Center, while effectively managing time and enhancing team collaboration. Skilled in inventory control and problem-solving, committed to delivering exceptional results.
Overview
11
11
years of professional experience
Work History
Selector
Publix Distribution Center
Jacksonville, FL
12.2021 - Current
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Achieved productivity and accuracy standards to meet company guidelines.
- Collaborated with team members to meet daily picking targets and deadlines.
Apprentice Bricklayer
Atlantic Firebrick & Supply
Jacksonville , FL
05.2018 - 11.2021
- Repaired existing brickwork by removing damaged sections of masonry and replacing them with new materials.
- Acquired and maintained high skill level in construction, alteration, repair and maintenance of masonry structures and surfaces.
- Adhered to operation and safety instructions when using equipment and tools including lock-out tag-out and confined spaces safety procedures.
Department Lead
Dicks Sporing Goods
Orange Park, FL
06.2014 - 05.2018
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Put together special displays and coached employees on latest promotions.
- Supervised and delegated tasks to departmental personnel during manager's absence and busy periods.
- Implemented customer service standards, ensuring high levels of customer satisfaction.
Education
Associate of Science - Dental Hygiene
Florida State College At Jacksonville
Jacksonville, FL05-2025
Skills
- Leadership & Team Management
- Customer Service & Communication
- Sales & Retail Management
- Inventory Control & Organization
- Oral Health Education
- Problem-Solving & Time Management
Affiliations
Volunteer Experience
Special Smiles Events
- Provided basic dental screenings and oral health education to athletes with intellectual disabilities.
- Contributed to the overall health and well-being of participants by educating them on oral care.
Ribault Junior High School
- Taught students the importance of oral health and provided practical tips on how to take care of their teeth.
- Developed and led engaging lessons aimed at encouraging good oral hygiene habits among students.
References
- References available upon request
Timeline
Selector
Publix Distribution Center
12.2021 - Current
Apprentice Bricklayer
Atlantic Firebrick & Supply
05.2018 - 11.2021
Department Lead
Dicks Sporing Goods
06.2014 - 05.2018
Associate of Science - Dental Hygiene
Florida State College At Jacksonville
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