Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyler Heriger

Hermitage,PA

Summary

Im always thinking about the customers perspective, how would the customers see it? when it comes to merchandising and store cleanliness. Im always striving for excellence. I like to push others to strive for excellence, going above and beyond for the company. In my recent years, I increased customer satisfaction; and implemented new culling process twice a day, resulted in less complaints from OPD customers. On nights, I've retrained the team on zoning, meeting the companies zone standards and enforcing stocking standards preparing the store to be open for customers at 6am.

Overview

9
9
years of professional experience

Work History

Team Lead

Walmart
08.2018 - Current
  • Responsible for supervising the stocking team in the entire store
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • modular planing
  • ensuring it is ready for customer at 6am everyday
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • accountability

Team Lead

Walmart
03.2020 - 07.2023
  • Trained new team members
  • responsible for promo bins merchandising
  • seasonal merchandising
  • managed on-hands and outs being scanned daily, ensuring the departments was getting the product.
  • improved On Shelf Costumer Availibailty.
  • improved the customer value program(C.V.P) and enforced culling standards, this resulted in better customer satisfactory for the store
  • ensured the department was following ecolab standards daily.
  • ensured cleaning and food safety was always happening
  • ordered secondary properly, to manage the low in-stock increasing sales.

Academy Trainer

Walmart
07.2019 - 03.2020


  • Spoke in front of the entire fresh when a new process rolled out
  • ensured everyone was following food safety
  • studied One Best Way weekly
  • provided assistance to the associates
  • eliminated excuses for the associates, eliminated obstacles. always strived for excellence.
  • addressed and maintained a high standard of professionalism within the the environment at all times.
  • provided training in meat, produce deli,bakery and other areas of the store.
  • completed section work/price changes daily

Cashier

JCPenny Department Store
05.2017 - 06.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped when needed
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • zoned and recovered the store nightly, making it ready to open for the customers.

Labor Worker

Vertex Construction
06.2016 - 05.2018
  • poured concrete and asphalt
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • created concrete bricks for bridges
  • prepared the ground for the steal beams, at the U.S/Mexico border and steel preparation
  • tied steel rebar
  • Maintained clean and organized work areas, contributing to overall efficiency on the job site
  • Assisted in loading and unloading materials, ensuring timely delivery to appropriate job sites.
  • installed concrete forms
  • site surveying
  • excavation preparation
  • ensuring the ground was stable and ready for further construction

Education

Electrical Engineering

Youngstown State University
Youngstown, OH

Electrical Engineering

University of El Paso
El Paso, TX

High School Diploma -

Horizon High School
El Paso, TX
05-2017

Skills

  • Communication
  • Attention to detail
  • Customer focus
  • Coaching and mentoring
  • Conflict resolution
  • Time management
  • Performance monitoring

Timeline

Team Lead

Walmart
03.2020 - 07.2023

Academy Trainer

Walmart
07.2019 - 03.2020

Team Lead

Walmart
08.2018 - Current

Cashier

JCPenny Department Store
05.2017 - 06.2018

Labor Worker

Vertex Construction
06.2016 - 05.2018

Electrical Engineering

Youngstown State University

Electrical Engineering

University of El Paso

High School Diploma -

Horizon High School
Tyler Heriger