Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Hernandez

Eugene,OR

Summary

Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.


Overview

5
5
years of professional experience

Work History

Bank Teller

Umpqua Bank
12.2022 - Current
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.

Retail Sales Manager

Ulta Beauty
11.2020 - 12.2022
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Maintained company's visual merchandise standards through general housekeeping and planograms.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.

Cashier/Server

Wild River Pizza
02.2019 - 11.2020
  • Server, Worked for family business for two years mentored and trained staff prepared meals for lunch and dinner while coordination an average of 300 or more orders a day maintained covid safety guild lines and standards of cleaning took on multiple tasks at once including transactions, directing staff, creating larger average ticket, hosting, preparing food and bartending
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.

Education

School -

Madras High

Skills

  • Cleaning and Sanitizing
  • Time Management Skills
  • Money Handling
  • Cash Drawer Management
  • Staff Management
  • Financial Management
  • Revenue Growth
  • Teller Transactions
  • Foreign Currency Exchanges
  • Money Transfer Systems
  • Strategic Financial Planning
  • Product Knowledge

Timeline

Bank Teller

Umpqua Bank
12.2022 - Current

Retail Sales Manager

Ulta Beauty
11.2020 - 12.2022

Cashier/Server

Wild River Pizza
02.2019 - 11.2020

School -

Madras High

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