Tyler Hernandez
Austin
Summary
Retail professional with extensive experience in sales forecasting and client relationship management. Skilled in optimizing operational processes and improving customer engagement through effective communication and product knowledge. Focused on delivering measurable results and enhancing the overall shopping experience.
Overview
5
5
years of professional experience
Work History
Assistant
Paulsohardllc
Austin
10.2025 - Current
- Facilitated interdepartmental communications to enhance information flow and collaboration.
- Developed engaging content for various digital platforms and social media channels.
- Researched industry trends to shape content strategies and improve audience engagement.
- Provided customer service support by promptly addressing inquiries and resolving issues.
- Assisted in preparing reports, presentations, and correspondence to support project planning.
- Curated relevant content for social media platforms to boost online presence.
- Maintained schedules and organized project documents for effective planning processes.
- Cultivated positive relationships with internal customers through effective communication techniques.
Beauty Advisor
Sephora
Austin
10.2024 - Current
- As a Sales Associate at Sephora, I enhanced customer engagement by conducting product demonstrations and promoting special offers.
- I managed loyalty programs, signing up new members and explaining benefits to boost retention.
- I operated cash registers, processed transactions, and ensured the sales floor was well-stocked and organized.
- Additionally, I used my product knowledge to suggest items tailored to customer needs, placed special orders, and handled merchandise returns in line with company policies.
Team Member
SKIMS
Austin
03.2025 - 10.2025
- Assisted customers with product selections and inquiries in fast-paced retail environment.
- Operated cash registers to process customer payments efficiently.
- Maintained store organization and cleanliness standards through teamwork.
- Managed inventory by restocking shelves and organizing merchandise displays.
- Supported promotional events by setting up engaging displays for customers.
- Greeted customers with friendly demeanor upon entering the store.
- Performed opening and closing duties, including display setup and sales floor cleaning.
- Contributed to team efforts in achieving daily operational goals.
Bank Clerk
Umpqua Bank
Eugene
11.2022 - 03.2024
- Experienced Bank Teller with a strong background in processing a wide range of transactions, including deposits, withdrawals, transfers, and loan payments.
- Skilled in handling large cash volumes, ensuring accuracy and security in all transactions.
- Cross-sold banking products such as savings accounts and credit cards while educating customers on available services.
- Verified customer signatures, ensured accurate paperwork, and reported daily transaction averages and shortages to the operations department.
- Known for delivering exceptional service, meeting processing time limits, and maintaining compliance with banking regulations.
Retail Sales Manager
Ulta Beauty Inc.
Eugene
11.2020 - 11.2023
- Results-driven Retail Manager with a proven track record at Ulta Beauty, where I was offered a key holder position on my first day and promoted to a full-time management role within four months.
- Experienced in overseeing regional and local sales teams, building sales forecasts, and driving operational efficiency to exceed productivity targets.
- Skilled in managing inventory, resolving customer complaints, and implementing promotional events to boost sales.
- Adept at training and mentoring staff, fostering a positive work environment, and increasing customer loyalty through effective programs.
- Demonstrated expertise in financial oversight, loss prevention, and staying ahead of industry trends to ensure store success.
Education
High School Diploma -
Madras High School
Madras, OR06.2019
Skills
- Sales proficiency
- Closing sales
- Upselling & cross-selling
- Trend awareness
- Client relationship building
- Service consultations
- Beauty product demonstration
- Application techniques
- Product knowledge
- Cosmetology expertise
- Sales coordination
- Team collaboration
- Event promotion
- Customer engagement
- Paperwork management
- Cash handling
- Money transfer systems
- Attention to detail
- Customer service
- Client support
- Relationship building
- Consultation
- Customer relationship management
- Visual merchandising
- Loyalty program management
- Sales forecasting
- Promotional event planning
- Employee training
- Time management
- Effective communication
- Relationship building and management
- Retail experience
- Merchandise restocking
- Skin analysis
- Cosmetics and facial care services
- Beauty routine advice
- Social media strategies
- Appointment scheduling
- Flexibility and adaptability
- Active listening
- Beauty trends
- Product knowledge expertise
- Clear communication
- Makeup application techniques
- Promotional activities
- Sales closing
- Social media management
- Inventory management
- Financial oversight
- Editing and proofreading
- Schedule coordination
- Online research
- Travel arrangements
- Verbal and written communication
- File and record keeping
- Computer skills
Timeline
Assistant
Paulsohardllc
10.2025 - Current
Team Member
SKIMS
03.2025 - 10.2025
Beauty Advisor
Sephora
10.2024 - Current
Bank Clerk
Umpqua Bank
11.2022 - 03.2024
Retail Sales Manager
Ulta Beauty Inc.
11.2020 - 11.2023
High School Diploma -
Madras High School