Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Tyler Herrin

Mount Dora

Summary

Dynamic hospitality professional with a proven track record at Merrills Meat Market and Magical Meat Boutique, excelling in customer service and responsible alcohol service. Recognized for enhancing guest experiences through suggestive selling and strong multitasking abilities, while effectively managing operations to reduce food waste and increase profitability. A dedicated team player committed to excellence in service delivery.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Bartender

Magical Meat Boutique
03.2015 - 09.2025
  • Learned proper cocktail preparation techniques and bar equipment usage.
  • Assisted in maintaining cleanliness and organization of the bar area.
  • Gained experience in customer service by engaging with patrons effectively.
  • Developed knowledge of drink recipes and menu offerings for customer recommendations.
  • Practiced cash handling procedures during payment processing for orders.
  • Collaborated with team members to ensure efficient service during peak hours.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.

General Manager

Merrills Meat Market
03.2010 - 03.2015
  • Directed daily operations, ensuring compliance with health and safety regulations.
  • Implemented cost control measures to optimize food service budgeting and expenses.
  • Developed and executed strategic marketing initiatives to enhance customer engagement.
  • Managed vendor relationships, negotiating contracts for quality supplies and services.
  • Led staff training programs, fostering a culture of excellence in service delivery.
  • Reduced food waste through better inventory management and portion control, leading to increased profitability.
  • Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.

Education

High School Diploma -

Lake Brantley
Apopka, FL
05-2004

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Engaging personality
  • Responsible alcohol service
  • Hospitality service expertise
  • Suggestive selling

Certification

Food Safety Manager

Languages

English
Native or Bilingual

Timeline

Bartender

Magical Meat Boutique
03.2015 - 09.2025

General Manager

Merrills Meat Market
03.2010 - 03.2015

High School Diploma -

Lake Brantley