To gain valuable work experience, as well as to be a member of a well-respected company that will benefit from my hard work and determination.
Overview
8
8
years of professional experience
Work History
Sales Associate
Golden Brew & Creamery
Beecher, IL
05.2024 - Current
Approached customers and engaged in conversation through the use of effective interpersonal and people skills while taking customer orders.
Prepared ice cream cones, sundaes, milkshakes, as well as hot and cold coffee drinks.
Maintained cleanliness of kitchen areas, equipment, and utensils.
Stored leftover food items properly after each shift to ensure food safety.
Set up, cleaned, and restocked dining areas to enhance guest experience.
Managed daily store operations, including cash register operation.
Performed closing cleanup duties, as well as setup for the next day.
Drive-Thru Ambassador & Sales Production Associate
Goodwill Industries
Portage, IN
06.2021 - 08.2021
Greeted customers at the donation drive-thru drop-off location to receive their donations, helping unload and carry their donated items into the store.
Sorted, inspected, priced, and tagged all incoming inventory.
Stocked inventory from the stockroom onto the sales floor.
Kept the stockroom and back-end inventory area organized, clean, and easy to access.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Track inventory levels, perform counts, and restock merchandise on the sales floor as needed.
Accepted cash and credit card payments, issued receipts and provided change.
Concession Stand Volunteer
Notre Dame University
Notre Dame, IN
09.2017 - 10.2019
Greeted customers and answered questions regarding menu items.
Organized inventory of food items and supplies in order to keep track of stock levels.
Restocked napkins, condiments and utensils at self-service areas during slow periods.
Performed closing duties by restocking inventory, counting sales money, cleaning stand equipment/counters, and disposing of trash.
Performed basic cleaning tasks such as wiping down surfaces and sweeping floors in order to maintain a sanitary environment.
Ensured proper portion control for all food items served to customers.
Operated cash register to process customer orders accurately and efficiently.
Education
BBA - Business
North Central College
Naperville, IL
05-2026
Skills
Effective customer service and communication skills
Problem-solving and analytical skills
Inventory management
Team building and collaboration
Self-motivation
Time management and multitasking skills
Checkout processing
Reliability, adaptability, and flexibility
Affiliations
I was a wrestler in high school starting as a varsity wrestler all four years. I was offered a scholarship for wrestling by North Central College and continued my wrestling career there my Freshman and Sophomore year. After my Sophomore year, my school schedule started to demand more of my time and I decided to quit wrestling, to focus 100% of my time on school . I wrestled and took full time summer classes my first two summers (2022 and 2023) at college, returning to working full time last summer (2024) and continuing to do so on weekends and holiday breaks throughout the school year.
Computer Skills:
Proficient in Microsoft Word, Excel, Access, Power Point, Power-BI
Timeline
Sales Associate
Golden Brew & Creamery
05.2024 - Current
Drive-Thru Ambassador & Sales Production Associate