Summary
Overview
Work History
Skills
Timeline
Generic

Tyler Hickman

Graham,NC

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

1
1
year of professional experience

Work History

Barista/Line Cook

Dunkin Donuts
09.2023 - 11.2023
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Customer Service Representative

Popeye's Resturants
03.2023 - 07.2023
  • Responded to customer requests for products, services, and company information.
  • Cross-trained and backed up other customer service managers.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.

Skills

  • Team coordination
  • Strong organizational abilities
  • Strong verbal communication
  • Quality assurance
  • Routine equipment servicing
  • Sustainable waste management

Timeline

Barista/Line Cook

Dunkin Donuts
09.2023 - 11.2023

Customer Service Representative

Popeye's Resturants
03.2023 - 07.2023

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