To seek and maintain full-time position that offers professional challenges utilizing my experience in management, sales, and accounting.
Overview
8
8
years of professional experience
Work History
Accounts Receivables Rep/ Administrtaion
Globe Air Cargo
03.2018 - Current
Prepared comprehensive reports for management, highlighting trends in receivables performance and identifying areas for improvement every 15th and 30th or 31st of each month.
Increased payment efficiency by implementing a streamlined invoicing system through Quickbooks, CNS, Cargo Spot, Sky Chain and iCargo.
Maintained accurate records of all financial transactions, ensuring compliance with company policies and procedures.
Investigated customer credit references and approved credit lines.
Optimized workflow efficiency by Collaborating with sales team to address customer concerns, fostering positive working relationships between departments.
Improved cash flow by promptly resolving billing discrepancies and disputes with customers.
Assistant Store Manager
Abercrombie And Fitch
06.2017 - 03.2018
Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
Supervised and conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Analyzed customer feedback and implemented strategies to improve customer experience.
Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Customer Service Rep
Publix Supermarket
08.2016 - 05.2017
Implemented and developed customer service training processes including soft skills development, product knowledge enhancement, and procedural updates.
Promoted professional experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Cross-trained and provided backup support for organizational leadership.
Exceeded performance metrics consistently.
Cultivated interpersonal skills by building positive relationships with others.
Education
MBA - Business Administration
University of Miami
Miami, FL
05.2022
Bachelor of Science - Accounting And Business Administration
Florida Agricultural And Mechanical University
Tallahassee, FL
12.2016
Skills
Payment Processing
Microsoft Office
Bookkeeping
Organizational Skills
Microsoft Excel
Quickbooks
Goal-Oriented
Team building
Affiliations
Financial Secretary Assistant at Greater William Chapel FreeWill Baptist Church
Treasurer for Mark Black Academy- Nonprofit basketball organization
SGA Student Relations
SISTUHS, Inc- Developed and managed educational programs to empower undergraduate collegiate women
Big Sister, Little Sister Mentoring Program
Timeline
Accounts Receivables Rep/ Administrtaion
Globe Air Cargo
03.2018 - Current
Assistant Store Manager
Abercrombie And Fitch
06.2017 - 03.2018
Customer Service Rep
Publix Supermarket
08.2016 - 05.2017
MBA - Business Administration
University of Miami
Bachelor of Science - Accounting And Business Administration
Florida Agricultural And Mechanical University
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