Tyler Holterman
Augusta,GA
Summary
Detail-oriented intelligence professional adept at collecting and processing information. Strategic and organized with excellent verbal and written communication skills. Reviewing records and making sound judgments about personnel, risks and field operations. Mission-driven Intelligence Analyst with over 5 years of experience in Trend Analysis. Proven track record of applying advanced research and analysis skills to identify potential threats. Works collaboratively in high-pressure situations. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
Work History
Signals Intelligence Analyst
United States Army
11.2016 - Current
- Conducted detailed data analysis to identify patterns and trends in complex datasets.
- Produced multi-source intelligence reports and products for different agency customers.
- Assisted in creating high-level intelligence briefs for senior-level personnel.
- Analyzed open-source intelligence data to identify potential threats and vulnerabilities.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
- Rated job performance for 20 subordinates providing timely and effective feedback
Assistant Manager
Firehouse Subs
05.2012 - 11.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
Team Member
Dicks Sporting Goods
08.2015 - 10.2015
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained 90% rewards member transaction completion rate.
Education
Psychology
Arizona State University
Tempe, AZAssociate of Arts - Psychology
University of Maryland - University College
Hyattsville, MD08.2020
High School Diploma -
West Hall High School
Oakwood, GA05.2012
Skills
- Staff Meetings
- Data Integrity
- Policy Review
- Maintaining Records
- Trend Data Analysis
- Clear and Concise Communication
- Employee Management
- Customer Service and Satisfaction
- Staff Development
- Training and Development
- Analytical and Critical Thinking
Accomplishments
- Supervised team of 20+ staff members.
- Used Microsoft Excel to develop training tracking spreadsheets for an entire Company of 70 Soldiers.
- Assisted the Military Police in effectively guarding the post from outside threats by providing shifts of a security detail.
Timeline
Signals Intelligence Analyst
United States Army
11.2016 - Current
Team Member
Dicks Sporting Goods
08.2015 - 10.2015
Assistant Manager
Firehouse Subs
05.2012 - 11.2016
Psychology
Arizona State University
Associate of Arts - Psychology
University of Maryland - University College
High School Diploma -
West Hall High School