Tyler Hooks
Mount Morris,MI
Summary
Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations. Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
13
13
years of professional experience
Work History
Site Manager
Dashmart by Doordash
07.2022 - Current
- Oversee 15+ employees in daily tasks
- Enhanced project efficiency by implementing streamlined processes and procedures for site management tasks.
- Managed subcontractors, ensuring quality workmanship and adherence to project timelines and specifications.
- Ensured compliance with local regulations, obtaining necessary permits and coordinating inspections throughout the construction process.
- Coordinated training programs for new hires, ensuring all team members were knowledgeable about company policies, safety practices, and job-specific skills.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Improved employee retention rates through thorough candidate screening and interview techniques.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Managed high-volume requisitions in a timely manner to meet internal multi-site staffing needs efficiently.
- Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions.
Field Training Manager
The Vitamin Shoppe
02.2021 - 07.2022
- Enhanced employee performance by developing and implementing comprehensive field training programs.
- Streamlined onboarding process for new hires, ensuring a smooth transition into their roles.
- Established strong relationships with key leaders to align training initiatives with organizational goals.
- Evaluated employee progress and provided constructive feedback to ensure continuous improvement in skill development.
Store Manager
The Vitamin Shoppe
07.2018 - 07.2022
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
Assistant Store Manager
THE VITAMIN SHOPPE
10.2015 - 07.2018
- Oversee staff and store operations
- Build sales and achieving monthly and yearly goals
- Assist employees with needs and concerns
- Train new employees to Vitamin Shoppe standards
- Plan shift workload for staff on a daily basis to meet goals.
Financial Aid Representative
MOTT COMMUNITY COLLEGE
05.2015 - 07.2015
- Used Microsoft Word and Excel to achieve objectives
- Problem solved financial aid issues and concerns
- Consulted and escalated concerns with financial aid leadership.
Assistant Store Manager
THE VITAMIN SHOPPE
05.2014 - 05.2015
- Helped lead merchandising efforts in following company standard
- Operated cash register and doing returns to satisfy customer needs
- Successfully opened and closed the store independently
- Led associates in product knowledge and efforts to build sales.
Stockroom Manager
THE NORTH FACE
05.2013 - 05.2014
- Operated cash register and exchanging money
- Helped achieve the companies weekly, monthly, and yearly goals
- Processed exchanges, satisfied customer needs
- Assistant in stock room replenishment and needs.
Sales Manager
SNAP FITNESS
10.2011 - 05.2013
- Sold monthly and yearly memberships meeting club goals
- Filed members paperwork and covered contracts
- Kept the facility clean and attractive to new and current members
- Prepared emails and keep track of customer requests/inquiries
- Operated business computer program
- Led tours of workout facility for all current and prospective gym members.
Education
Associates in General Studies -
MOTT COMMUNITY COLLEGE
05.2011
Skills
- Recruitment
- Strategic Planning
- Resume Screening
- Human Resources
- Candidate Sourcing
- Payroll
- Interviewing
- Supervising experience
- Sales
- Leadership
- Sales Management
- Store Management
- Merchandising
- Inventory Management
Personal Information
- Willing To Relocate: Anywhere
- Title: Site Manager - Dashmart
Timeline
Site Manager
Dashmart by Doordash
07.2022 - Current
Field Training Manager
The Vitamin Shoppe
02.2021 - 07.2022
Store Manager
The Vitamin Shoppe
07.2018 - 07.2022
Assistant Store Manager
THE VITAMIN SHOPPE
10.2015 - 07.2018
Financial Aid Representative
MOTT COMMUNITY COLLEGE
05.2015 - 07.2015
Assistant Store Manager
THE VITAMIN SHOPPE
05.2014 - 05.2015
Stockroom Manager
THE NORTH FACE
05.2013 - 05.2014
Sales Manager
SNAP FITNESS
10.2011 - 05.2013
Associates in General Studies -
MOTT COMMUNITY COLLEGE
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