Tyler Horner
Reno,NV
Summary
Multitasking professional offering exemplary skills in keeping accurate records and documentation and mentoring new employees. Determined Dispatch Supervisor willing to manage schedules and keep a careful eye on man hours.
Overview
10
10
years of professional experience
Work History
Driver-DHL Contracted
Parcel Express
Reno, NV
06.2024 - Current
- Tracked changes in computer system to keep records current and accurate.
- Mentored, trained and managed team of enthusiastic employees and offered insight and direction, helping boost overall performance.
- Reviewed scope of each project to estimate number of man-hours required.
- Supervised driver dispatching, route planning and vehicle tracking for over 50 drivers.
- Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Trained employees on triaging and dispatching procedures to properly handle daily calls.
Driver-DHL Contracted
Finish Line Express
Reno, NV
06.2023 - 06.2024
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Maintained accurate logs of vehicle inspections and repair status.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Assisted with loading and unloading freight when necessary.
- Performed emergency roadside repairs such as changing tires or jump starting batteries when needed.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Saved fuel by leveraging GPS to identify faster routes.
- Managed time effectively to meet tight delivery deadlines.
Vendor
Nabisco
Reno, NV
03.2023 - 06.2023
- Maintained accurate records of all vendors and their contracts.
- Ensured compliance with relevant regulations and laws governing vendor relationships.
- Analyzed vendor performance data to identify areas for improvement or cost savings opportunities.
- Tracked contract renewals, expirations, amendments, and terminations.
- Advised senior leadership on issues concerning vendor relations.
- Greeted and assisted customers to foster positive experiences.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
Dispatch/Route Coordinator/Order Packer/Tender
the healing touch
Encino, CA
12.2021 - 03.2023
- Tracked changes in computer system to keep records current and accurate.
- Mentored, trained and managed team of enthusiastic employees and offered insight and direction, helping boost overall performance.
- Reviewed scope of each project to estimate number of man-hours required.
- Supervised driver dispatching, route planning and vehicle tracking for over 50 drivers.
- Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Trained employees on triaging and dispatching procedures to properly handle daily calls.
- Investigated and resolved customer and vendor issues to retain business.
Project Manager
NATEC International
Anaheim, CA
05.2018 - 11.2021
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Created agendas and communication materials for team meetings.
- Answered a plethora of calls per shift to assist with customer questions and concerns.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
Assistant Meat Clerk
Albertsons
Irvine, CA
04.2016 - 01.2018
- Checked products for temperature and expiration dates to maintain consumer safety.
- Managed high customer volume efficiently by accurately cutting, wrapping and weighing products.
- Kept detailed track of inventories and restocked products in cold storage units.
- Offered product samples to help customers discover new items or products inquired about.
- Practiced sanitation procedures by maintaining clean and neat work area.
- Assessed food for freshness before stocking cases or rotating products.
- Trained new employees on cleanliness, client engagement strategies and various types of meat cuts.
- Educated customers on meat choices and preparation methods to increase sales.
Estimating Manager
Global Environmental Network
Santa Ana, CA
09.2014 - 03.2016
- Obtained bids from vendors and subcontractors to make cost-effective selections.
- Consistently followed up with customers to determine satisfaction levels.
- Formulated proposals and processed work orders by analyzing and calculating field measurements, survey plans and plot plans.
- Solicited and collected subcontractor and vendor bids or quotations.
- Analyzed completed projects to compare estimated costs to actual costs, determining reasons for discrepancies.
- Maintained detailed and organized records of bid documents, correspondence and other project-specific information.
- Analyzed blueprints and other documentation to prepare time, cost and labor estimates.
- Determined project scope, boundaries, time frame and possible complications to produce accurate estimates.
- Analyzed project mandatories, scope and available resources to devise timelines and communicate with client on deliverable deadlines.
Education
General Studies
Golden West College
Huntington Beach, CA07.2016
Fountain Valley High School
Fountain Valley, CA06.2013
Skills
- Excellent spelling skills
- Data entry
- Data management
- People skills
- Good work ethic
- Communication
- Organization
Timeline
Driver-DHL Contracted
Parcel Express
06.2024 - Current
Driver-DHL Contracted
Finish Line Express
06.2023 - 06.2024
Vendor
Nabisco
03.2023 - 06.2023
Dispatch/Route Coordinator/Order Packer/Tender
the healing touch
12.2021 - 03.2023
Project Manager
NATEC International
05.2018 - 11.2021
Assistant Meat Clerk
Albertsons
04.2016 - 01.2018
Estimating Manager
Global Environmental Network
09.2014 - 03.2016
General Studies
Golden West College
Fountain Valley High School
Similar Profiles
Dylan WardDylan Ward
Operations Supervisor at Parcel ExpressOperations Supervisor at Parcel Express
Miguel GaliciaMiguel Galicia
Delivery Driver at Green Parcel ExpressDelivery Driver at Green Parcel Express
TASNEEM BRONKHORSTTASNEEM BRONKHORST
Branch Manager at JKJ ExpressBranch Manager at JKJ Express