TYLER HUNN

Supervise multiple dimensions within store operations, including customer service, marketing, merchandising, inventory management, and the implementation of store safety protocol

Highlights Include:

• Responsible for managing a staff of 6 on operation initiatives such as new hire training, inventory reporting, and updating the storefront planogram layout
• Implemented a new storefront planogram display during Q3 2023 resulting in a 32% sales increase over quota
• Conduct in-depth assessments of key client requirements, ensuring the preservation of market share while spearheading innovative business initiatives
• Leverage lead generation platforms and construction reporting systems to maximize opportunities within existing accounts, contributing to sustained business growth
• Effectively handle customer complaints linked to significant labor costs, skillfully navigating objections through strategic negotiation strategies
• Collaborate seamlessly with sales representatives to identify and nurture potential leads, employing a dynamic approach to amplify outreach and drive business development efforts.

Participated in a 10–12-week internship program that offered hands-on experience in management, sales, and store operations as well as meaningful customer experiences

Highlights Include:

• Engaged in consumer interactions, providing comprehensive information regarding various paint products
• Provided support to management of inventory by assisting with stocking and maintaining organizational systems
• Customized and matched paint colors to suit the preferences of the consumers
• Conducted sales outreach to customers encompassing a diverse range of subjects.

Directed and optimized daily operations of the funeral home, ensuring seamless functionality and maintaining high standards of service

Highlights Include:

• Lead multiple funeral processions weekly of ~30+ vehicles at conclusion of service to respective cemeteries
• Coordinated between officiants, family members, guests, and cemetery staff for groups up to 100+ attendees
• Monitored the proper storage and distribution of merchandise and funeral artifacts.
• Performed administrative duties such as answering phones, filing paperwork and completing forms.

Engaged in hands-on experience encompassing management, sales, store operations, and the creation of meaningful customer experiences

Highlights Include:

• Acted as a necessary driver and assisted lead director in services
• Preserved the cleanliness of the preparation room and equipment
• Aided authorized personnel with a variety of clerical duties, including the handling of phone calls and emails.
• Maintained records related to funerals including contracts, invoices and payments received.