Dynamic sales professional with a proven track record at Ping Identity, excelling in lead qualification and customer relationship building. Achieved a 47% sales increase through strategic initiatives and effective objection handling. Proficient in CRM management and Salesforce, driving business growth while maintaining a goal-oriented mindset.
Overview
2
2
years of professional experience
Work History
Sales Development Representative
Ping Identity
Austin, TX
11.2024 - Current
Researched and identified high-potential leads and target markets to support pipeline growth.
Maintained strong customer relationships through timely follow-ups and effective communication.
Provided operational support to the sales team by organizing data and managing CRM systems efficiently.
Crafted and delivered initial outreach communications to engage prospective clients and generate interest.
Attended ongoing training sessions to enhance product knowledge and refine sales strategies.
Consistently met and exceeded monthly and annual sales goals through proactive client engagement and strategic selling.
Sales Development Associate
Ping Identity
Austin, TX
04.2024 - 11.2024
Maintained accurate records of lead progress and pipeline status for reporting purposes.
Managed lead assignment process by analyzing revenue opportunity and territorial coverage to optimize sales team performance
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Partnered with upper management to develop and implement process improvements and strategic initiatives
Branch Store Manager
Sherwin-Williams
Austin, TX / Philadelphia, PA
08.2023 - 04.2024
Responsible for managing a staff of 6 on operation initiatives such as new hire training, inventory reporting, and updating the storefront planogram layout
Implemented a new storefront planogram display during Q3 2023 resulting in a 47% sales increase over quota
Leverage lead generation platforms and construction reporting systems to maximize opportunities within new and existing accounts, contributing to sustained business growth
Effectively handle customer complaints linked to significant labor costs, skillfully navigating objections through strategic negotiation strategies
Collaborate seamlessly with sales representatives to identify and nurture potential leads, employing a dynamic approach to amplify outreach and drive business development efforts.
Sales Intern
Sherwin-Williams
Philadelphia, PA
06.2023 - 08.2023
Engaged in consumer interactions, providing comprehensive information regarding various paint products
Provided support to management of inventory by assisting with stocking and maintaining organizational systems
Customized and matched paint colors to suit the preferences of the consumers
Conducted sales outreach to customers encompassing a diverse range of subjects.