Tyler Innes
New York City,United States
Summary
I am a Business Development Representative and Director of Education Solutions at ABM Industries in NYC, specializing in client interaction and business development. I have a proven track record in fieldwork, remote collaboration, and driving growth through strategic initiatives. I am dedicated to delivering measurable results and cultivating strong client partnerships. I am also a partner/co-owner in a Brooklyn laundromat, where we have achieved significant growth since acquiring the business in December 2023.
Overview
8
8
years of professional experience
Work History
Business Development Manager
ABM Industries
New York, NY
01.2025 - Current
- Identified business development opportunities and implemented strategy for client acquisition.
- Conducted competitive analysis to inform business strategies and positioning.
- Managed client relationships to ensure satisfaction and address concerns promptly.
- Maintained Salesforce database of existing customers and prospective leads.
Business Development Manager
Laundry Mania
Brooklyn, NY
01.2024 - Current
- Partner/co-owner responsible for maintaining and developing commercial and residential customer relations.
- Led marketing campaign to increase brand visibility and attract new customers.
- Facilitated training sessions for staff on sales techniques and customer service best practices.
- Maintained Salesforce database of existing customers and prospective leads.
Sales Development Representative
Busy Bee Cleaning Service
New York, NY
08.2024 - 01.2025
- Prospected new opportunities by identifying promising commercial customers and qualifying leads
- Closed Seven-figure deal within first 2 months
- 500+ weekly cold calls
- Booked 10+ weekly meetings
Sales Development Representative
Stericycle
New York, NY
07.2023 - 01.2024
- Prospected new opportunities in Manhattan and Brooklyn for Shred-it division by identifying promising commercial customers and qualifying leads
- 500+ weekly cold calls
- Booked 10+ weekly meetings
- Closed new clients while still in sales training program
Sales Development Representative
Dream America
New York, NY
05.2022 - 07.2023
- Prospected potential customers and real estate agents
- 25,000+ cold calls
- Vetted 1,000+ clients
- Established relationships with 1,000+ real estate agents
Syracuse President
Pencils of Promise - Syracuse University PoP Club
Syracuse, NY
01.2018 - 01.2022
- Co-founder of Syracuse chapter of this NYC-based group building primary schools in Guatemala, Ghana and Laos.
- Recruited over 200 members and raised ten thousand dollars.
Education
Bachelor of Arts - BA - Political Science and Government
Syracuse University - Maxwell School
05-2022
Skills
- Sales prospecting
- Lead generation
- Marketing campaign coordination
- Market research
- Contract negotiation
- Competitive analysis
- Client relationship management
- Problem solving
- Team collaboration
- New business development
- Salesforce management
Timeline
Business Development Manager
ABM Industries
01.2025 - Current
Sales Development Representative
Busy Bee Cleaning Service
08.2024 - 01.2025
Business Development Manager
Laundry Mania
01.2024 - Current
Sales Development Representative
Stericycle
07.2023 - 01.2024
Sales Development Representative
Dream America
05.2022 - 07.2023
Syracuse President
Pencils of Promise - Syracuse University PoP Club
01.2018 - 01.2022
Bachelor of Arts - BA - Political Science and Government
Syracuse University - Maxwell School
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