Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Tyler Jang

Skowhegan

Summary

Results-driven Insurance Sales Agent with 8 years of experience in team development and client retention. Proven track record of increasing revenue through tailored policy recommendations while ensuring client asset protection. Skilled in navigating complex situations and regulatory standards to meet client needs effectively. Strong background in generating new business by selling and servicing diverse insurance plans.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Licensed Account Manager

Strong Insurance Agency
10.2023 - Current
  • Sought new clients and built relationships through networking, referrals, lead databases, and cold calling, enhancing client base.
  • Increased client satisfaction by providing personalized insurance consultations and recommending tailored coverage plans.
  • Delivered service during high-pressure situations, addressing urgent client concerns and managing large-scale emergencies while maintaining calm and professionalism.
  • Leveraged knowledge of customers and territories to effectively market personal and commercial lines programs and initiatives.

Interim Leave

Family Medical Situation
09.2021 - 09.2023

Provided critical care for family members during health crises.

Licensed Account Manager

HB Insurance
04.2021 - 09.2021
  • Negotiated with insurance underwriters to secure optimal coverage and competitive rates for clients.
  • Assessed coverage plans and long-term business goals, aligning new products with client strategies.
  • Calculated premiums and established payment methods for sales.
  • Calculated premiums and established payment methods for sales.

Licensed Account Manager/CSR

State Farm
06.2018 - 02.2021
  • Assessed client needs and financial situations through active listening and scheduling fact-finding appointments to ensure tailored solutions.
  • Informed clients about critical insurance coverage, enhancing trust and loyalty within the client base.
  • Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
  • Collaborated with team members to refine sales strategies, contributing to achievement of regional goals.

Education

High School Diploma -

Brunswick High School
Brunswick
06-2013

Some College (No Degree) - Business Management

University of Maine
Orono, ME

Skills

  • Commercial lines / Personal lines Expertise
  • Regulatory Compliance
  • Client needs analysis
  • Account Management
  • Sales Strategy
  • Payment Processing
  • CRM Software
  • Customer Complaint Resolution
  • Client onboarding
  • Risk assessment
  • Market Trends
  • Critical Thinking
  • Problem solving
  • Customer follow-up

Affiliations

  • Freemasonry - Solar Star Lodge #14
  • Benevolent and Protective Order of Elks - Sebasticook Valley

Certification

  • ME Property and Casualty Insurance License
  • ME Life, Health and Disability Insurance License
  • ME Notary Public Commission

Timeline

Licensed Account Manager

Strong Insurance Agency
10.2023 - Current

Interim Leave

Family Medical Situation
09.2021 - 09.2023

Licensed Account Manager

HB Insurance
04.2021 - 09.2021

Licensed Account Manager/CSR

State Farm
06.2018 - 02.2021

High School Diploma -

Brunswick High School

Some College (No Degree) - Business Management

University of Maine
Tyler Jang