Tyler Janke
Phoenix,AZ
Summary
Skilled manager with a strong track record in restaurant operations. Resourceful and hardworking with excellent attention to detail and strong leadership skills. Looking to grow with a company.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Floor/Bar Manager
Hidden House
Chandler, AZ
04.2022 - Current
- Manages finances for a tip pool through branch administration.
- Placed in charge of bar management.
- Sourced and taught staff about unique bottles of wine from around the world.
- Taught staff and tested them on a new food menu every four months.
- Trained and developed new servers soon after being hired to help maintain the highest level of uniform service possible.
- Supervised daily restaurant operations to ensure a smooth service flow.
- Assisted in developing training materials for new employees.
- Ensured compliance with health and safety regulations.
- Filed profit and loss reports monthly.
Manager
Roy’s Hawaiian Fusion
Chandler, AZ
04.2019 - 04.2022
- Private dining event planning and execution.
- Gained in-depth understanding of business practices, as well as the importance of guest satisfaction to the success of the business.
- Hired, trained, and maintained a loyal staff.
- Placed liquor orders, completed inventory, made sure liquor pours were correct, and hit liquor cost every quarter.
- Paid invoices, made schedules, and mediated employee disagreements.
- Prepared profit and loss statements monthly.
- Consistently hit bonuses based on metrics every quarter.
- Oversaw budgeting and financial forecasting processes.
- Managed daily operations and ensured effective team collaboration.
Server lead
Snooze, an A.M. Eatery
Ahwatukee, AZ
09.2017 - 10.2018
- Instrumental team member involved in the restaurant's grand opening.
- Consistently had the highest sales on the serving team each week by upselling and advising guests on food choices.
- Served guests in a casual, high-traffic service environment.
- Effectively and swiftly completed tasks and requests in a fast-paced, high-volume restaurant.
- Learned and memorized new menus every season, as well as advised guests on new flavors and menu items.
- Opened a restaurant to prepare for high-traffic days.
- I closed the restaurant daily and delegated tasks to team members.
- Developed new strategies to manage side work delegation and team service responsibilities.
Fine Dining Server
The White Chocolate Grill
Scottsdale, AZ
12.2016 - 08.2017
- Excelled in Team Service, worked together with the team of servers to ensure that no guest left unsatisfied.
- Served guests with specific dietary needs in a fine dining environment and learned to exceed guest expectations.
- Worked as expo, as needed, to ensure food left the kitchen efficiently.
- Memorized every ingredient on the gluten-free menu to ensure guest safety when dietary restrictions were involved.
- Developed palate to identify subtle flavors in food and wine, and effectively advised guests and answered questions about taste effectively.
Server
Cheddar’s Scratch Kitchen
Chandler, AZ
05.2015 - 10.2016
- Greeted guests within two minutes or less, and guided them through the menu to enhance their experience by offering and describing menu items in an inviting way.
- Extremely high-volume, fast-paced service.
- An impactful member of a team service environment always supported and assisted my team members.
- I closed the restaurant each night and delegated other servers to specific cleaning tasks in order to finish in the most efficient way.
- I learned the ropes of serving here initially after moving away from cooking professionally.
Education
Certification in Culinary Arts -
East Valley Institute of Technology
Mesa05.2012
Diploma -
Desert Vista High School
Phoenix05.2012
Restaurant Management -
Northern Arizona University
FlagstaffSkills
- Profit and loss analysis
- Conflict resolution
- Effective communication
- Staff scheduling
- Restaurant operations
- Guest relations
- Wine and liquor knowledge
- ServSafe certification
- Team building
- Leadership skills
- Training and mentoring
- Inventory management
Accomplishments
- Instrumental in opening multiple high-volume restaurants
- Proven successful and effective in both fine and casual dining settings
- Desire to grow with a company
References
Available Upon Request
Certification
- Sommelier level one
- Serv Safe manager certification
Timeline
Floor/Bar Manager
Hidden House
04.2022 - Current
Manager
Roy’s Hawaiian Fusion
04.2019 - 04.2022
Server lead
Snooze, an A.M. Eatery
09.2017 - 10.2018
Fine Dining Server
The White Chocolate Grill
12.2016 - 08.2017
Server
Cheddar’s Scratch Kitchen
05.2015 - 10.2016
Certification in Culinary Arts -
East Valley Institute of Technology
Diploma -
Desert Vista High School
Restaurant Management -
Northern Arizona University