Summary
Overview
Work History
Education
Timeline
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Tyler Johnson

Summary

High-energy National Sales Manager with an 8-year career in wholesale & big box sales. Successful in coordinating, recruiting, hiring, and training over fifteen talented sales reps. Adept at planning, developing, and managing all sales strategies for achieving targets.

Overview

7
7
years of professional experience

Work History

Operations Manager

Four Winds Casino Resort
New Buffalo, MI
12.2023 - Current
  • Directed day-to-day operations by spearheading the implementation of short-term and long-term strategies to achieve business plan and profitability goals for all casinos goals, guests, and future events.
  • Oversaw all departments to ensure all managers & employees were performing at their best with all the needed tools to succeed & comply with all casino gaming rules.
  • Recruited, hired, and trained top executive members on the application of projects, customer relations, and customer service.
  • Connected with guests and developed strategies to achieve casino sales and customer service goals.
  • Implemented policies and standard operating procedures and managed quality, customer service, and logistics.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.

National Sales and Operations Manager

Buena Onda Games
Remote
05.2022 - 12.2023
  • Grew our wholesale client list by over 50 new dealers from mom-and-pop gear shop chains to LL Bean and Eastern Mountain Sports.
  • Managed over 450 accounts nationally to grow our brand and keep clients engaged on our newest products in the outdoor/camping world.
  • Cultivated strong professional relationships with suppliers and high-level clients to drive long-term business development.
  • Hired, trained, and mentored 10 staff members to maximize productivity.
  • Oversaw 20 national and local sales reps and staff.
  • Managed all trade shows such as Outdoor Retailer, Big Gear Show & many more.
  • Hired, trained, and mentored sales and marketing staff dedicated to employing Google Analytics, and other SEO techniques and metrics sources.

Manager of Retail Operations

Vail Resorts Inc
Vail, CO
12.2021 - 12.2022
  • Managed staff training and performance monitoring to promote high levels of productivity.
  • Scheduled and coordinated team members so that all shifts were adequately staffed and to meet daily retail targets.
  • Monitored various logistic processes, including shipments, inventory, and purchasing to alleviate discrepancies in workflows.
  • Maximized productivity for a team of 15 employees by prioritizing and delegating tasks, conducting performance reviews, and addressing store goals.
  • Oversaw merchandising of products across four retail outlets.
  • Orchestrated rollout of policies and procedures, effectively contributing to management team.

Sales Manager

Nolan Transportation Group, LLC
Denver, CO
01.2022 - 05.2022
  • Managed day-to-day operations for 150+ client accounts.
  • Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
  • I reached out to both current and potential customers to explore new business opportunities.
  • I successfully handled multiple deliveries, processed spot requests, and created new sales strategies that helped enhance the business.
  • Collaborated with shippers, carriers, and dispatchers to effectively manage schedules while ensuring timely delivery of goods.
  • I promptly resolved any inconsistencies related to freight at all hours of the day to be sure our customers were getting the best class service.

Digital Marketing Coordinator

Mind Over Management
Remote
09.2019 - 12.2021
  • Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention, and revenue-focused activities.
  • Used editing and graphic design tools to create content and visuals for social channels.
  • Tracked social media metrics to determine audience growth rate, volume, and reach.
  • Employed storytelling for digital content and developed unique campaigns to promote brand engagement and marketing roll-outs.
  • Prepared monthly calendar to manage online content across multiple platforms.
  • Developed and supervised marketing campaigns and events to maximize income and achieve audience targets.

Event & Marketing Manager

Rockstar Energy Drink
Kalamazoo, MI
06.2017 - 08.2019
  • Promoted products using social media outlets, including Instagram & Twitter.
  • Organized and carried out promotional events, such as concerts, trade shows, and action sports events. Set up & tear down event sites, interacting with customers and fans.
  • Took high-quality photographs of products and events to support social media campaigns.
  • Drove brand development, maintenance, and optimization while working closely with the sales workforce to effectively align products with consumer demands.
  • Organized venues, budgets, guest lists, catering, and event timelines.
  • Developed relationships with vendors to facilitate quality service at competitive rates while maintaining financial responsibility within budgets.

Education

BBA - Business Administration And Management

Western Michigan University
Kalamazoo, MI
04.2018

Timeline

Operations Manager

Four Winds Casino Resort
12.2023 - Current

National Sales and Operations Manager

Buena Onda Games
05.2022 - 12.2023

Sales Manager

Nolan Transportation Group, LLC
01.2022 - 05.2022

Manager of Retail Operations

Vail Resorts Inc
12.2021 - 12.2022

Digital Marketing Coordinator

Mind Over Management
09.2019 - 12.2021

Event & Marketing Manager

Rockstar Energy Drink
06.2017 - 08.2019

BBA - Business Administration And Management

Western Michigan University
Tyler Johnson