Tyler Jones
Clinton Township,MI
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
Work History
Certified Technician
Valvoline
02.2022 - 03.2024
- Demonstrated strong attention to detail, ensuring accurate diagnostics and effective repairs on complex systems.
- Contributed to workplace safety by adhering to industry standards and conducting thorough inspections.
- Achieved timely project completion by coordinating with team members and prioritizing tasks.
- Improved customer satisfaction by providing informative and prompt support services.
- Managed crew members during rush hours, counted cash, and closed the store.
- Trained in making schedules, bank deposits.
Crew Trainer
Mcdonalds
06.2021 - 05.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
- Was trained in management procedures, for promotion.
Food Service Worker
Meridian Senior Living
02.2018 - 11.2020
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Handled grievances with patrons, in a timely and concise manner.
Education
GED -
Gause Academy of Leadership
Lakeland FL 02.2018
Skills
- Customer service experience
- Task delegation
- Handling money and deposits
- Solving customer and employee disputes
- Communication
- Relationship Building
- Team training
- OSHA compliance
- Making schedules that work for all employees
Timeline
Certified Technician
Valvoline
02.2022 - 03.2024
Crew Trainer
Mcdonalds
06.2021 - 05.2023
Food Service Worker
Meridian Senior Living
02.2018 - 11.2020
GED -
Gause Academy of Leadership
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