Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyler Jones

Sublimity

Summary

Dynamic Assistant Manager at Dominos Pizza Inc. with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in team leadership and conflict resolution, I successfully mentored staff, improved cash handling accuracy, fostered a positive work environment, and drove repeated business through exceptional service. Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Assistant Manager

Dominos Pizza Inc.
07.2024 - 09.2025
  • Supported daily operations by assisting in effective team communication and coordination
  • Learned and implemented customer service protocols to enhance client satisfaction
  • Assisted in inventory management by tracking stock levels and updating records
  • Contributed to training initiatives for new staff on operational procedures
  • Maintained cleanliness and organization of work areas to promote safety standards
  • Documented and reported issues to management for timely resolution
  • Engaged with customers to understand needs and provide tailored solutions
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Education

High School Diploma -

Silverton High School
Silverton, OR

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Customer relations
  • Staff supervision
  • Staff training and development
  • Task delegation
  • Staff management
  • Workload management
  • Conflict resolution
  • Operations management
  • Orientation and training

Certification

Food Handlers Card

Timeline

Assistant Manager

Dominos Pizza Inc.
07.2024 - 09.2025

High School Diploma -

Silverton High School