Tyler Jones
Romney,West Virginia
Summary
Dynamic professional with extensive experience in customer service and operations, notably at 7-Eleven. Proven track record in cash handling and enhancing customer satisfaction through effective communication and attention to detail. Skilled in training staff and implementing process improvements, fostering a collaborative team environment to achieve operational excellence.
Experienced with maintaining accurate records and handling various office tasks efficiently. Utilizes strong organizational skills and attention to detail to manage daily administrative duties. Knowledge of office software and document management systems, ensuring effective support for team operations.
Overview
8
8
years of professional experience
Work History
Clerk
7-eleven
01.2022 - Current
- Assisted customers with transactions, ensuring accuracy and efficiency during high-traffic periods.
- Maintained inventory levels through regular stock checks and effective product merchandising.
- Operated cash register, processing payments while providing exceptional customer service.
- Trained new staff on store policies, procedures, and best practices for customer interaction.
Sale Associate
Dollar General
05.2022 - 11.2022
- Assisted customers with product selection and inquiries, enhancing positive shopping experiences.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Maintained organized merchandise displays, contributing to an appealing store environment.
- Collaborated with team members to achieve sales targets and improve customer satisfaction ratings.
Line Lead
Pilgrims Pride JBS
08.2021 - 02.2022
- Oversaw daily production operations, ensuring adherence to safety and quality standards.
- Coordinated workflow among team members to optimize efficiency and minimize downtime.
- Trained and mentored new employees on operational procedures and best practices.
- Implemented process improvements that enhanced production speed and accuracy.
Laborer
Pilgrims Pride JBS
03.2020 - 04.2021
- Operated machinery and equipment to ensure efficient production processes.
- Collaborated with team members to streamline workflows and enhance operational effectiveness.
- Trained new staff on safety protocols and standard operating procedures for optimal performance.
DSP
Potomac Center
10.2017 - 08.2018
- Provided individualized support to enhance daily living skills and promote independence.
- Implemented person-centered care strategies to improve client well-being and satisfaction.
- Coordinated with multidisciplinary teams to develop and execute effective care plans.
- Monitored client progress and documented behavioral changes to inform future interventions.
Education
High School Diploma -
Hampshire High School
Romney, WVSkills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Time management
- Willingness to learn
- Attention to detail
Timeline
Sale Associate
Dollar General
05.2022 - 11.2022
Clerk
7-eleven
01.2022 - Current
Line Lead
Pilgrims Pride JBS
08.2021 - 02.2022
Laborer
Pilgrims Pride JBS
03.2020 - 04.2021
DSP
Potomac Center
10.2017 - 08.2018
High School Diploma -
Hampshire High School