Tyler Kalmus

Licensed Health and Life Insurance Agent in KS, MO, TX, IN, IA, MI, TN, and SC. Prospected leads. Gathered information to determine what products would work best for their situation. Advised on policy choices and assisted through application and verification process.

• Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
• Developed company initiatives for ongoing store maintenance and increasing efficiency in operations procedures.
• Logged operational documents, store-to-store transfers and shipment receipts as set forth in company policy.
• Communicated issues and challenges to corporate leadership, providing possible solutions.
• Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
• Performed statistical analyses to gather data for operational and forecast team needs.
• Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
• Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
• Provided weekly work schedules to employees to accommodate business demands and vacation requests.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.

• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Provided weekly work schedules to employees to accommodate business demands and vacation requests.
• Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
• Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
• Rotated merchandise and displays to feature new products and promotions.

• Collaborated with other leaders and executives to direct workflow and support operations.
• Led improvement initiatives to advance operational efficiencies and increase revenue.
• Implemented loading dock process and productivity improvements.
• Oversaw loading and unloading of packages in warehouse.
• Implemented policies and standard operating procedures for continuous improvement.

• Collaborated with other leaders and executives to direct workflow and support operations.
• Led improvement initiatives to advance operational efficiencies and increase revenue.
• Implemented loading dock process and productivity improvements.
• Oversaw loading and unloading of packages in warehouse.
• Implemented policies and standard operating procedures for continuous improvement.

• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Maintained company's visual merchandise standards through general housekeeping and planograms.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.

• Prepared merchandise for sales floor by setting product displays to merchandising guides and ensuring accurate signing and pricing.
• Engaged with customers to build rapport and loyalty.
• Helped customers locate products and checked store system for merchandise at other sites.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.