Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Keller

Cincinnati,OH

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

8
8
years of professional experience

Work History

Field Technician

Spectrum
08.2023 - Current
  • Performed preventative maintenance on equipment and systems to ensure optimal performance
  • Provided technical support to customers via phone and in person
  • Maintained inventory of parts and supplies used for repairs and service calls
  • Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components
  • Resolved customer inquiries promptly while providing excellent customer service at all times
  • Upgraded existing systems by installing new versions of operating systems or application software.

Warehouse Ambassador

Wayfair
08.2019 - 08.2023
  • Used advanced computer skills and knowledge to document, correct and organize warehouse inventory
  • Contributed ideas on ways to improve or optimize warehousing procedures
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements
  • Sustained safety protocol by monitoring usage of equipment and materials
  • Loaded perishable goods into environmentally controlled trucks for planned delivery schedules
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote a safe work environment
  • Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies
  • Examined incoming shipments to verify quality and quantity
  • Optimized project completion time by multitasking duties using heavy equipment
  • Identified safety hazards and notified management to determine proper resolution of issues
  • Unloaded incoming products off trucks, sorted items in the staging area and transported items to final storage locations
  • Utilized pallet jacks to move items to and from different warehouse locations
  • Scanned container labels with RF scanners to verify contents and determine target destinations.

Lot Technician

Joseph Chevrolet
05.2018 - 08.2019
  • Transported products across the lot and placed them for optimal sales opportunities
  • Washed and prepared merchandise for temporary and long-term displays
  • Kept lot clean and clear of debris such as trash, weeds and snow
  • Patrolled parking areas and monitored car safety to prevent theft and damage
  • Maintained cleanliness, neatness and organization of all areas
  • Cleaned cars both externally and internally by hand or by use of pressure washing equipment
  • Verified proper stickers and plates were attached to the vehicles to establish status of the vehicle.

Attractions Attendant

The Skating Place
04.2017 - 05.2018
  • Inspected equipment to detect wear and tear, notifying managers of parts needing immediate repair
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences
  • Educated patrons on facilities, entertainment options and rules and regulations
  • Communicated with the manager to discuss ride maintenance or repair issues
  • Attended all offered training to build customer service and overall skills needed in the workplace
  • Trained new employees on ride operations, pointing out safety mechanisms and features
  • Checked seatbelts of all riders to maximize safety and manage risk
  • Cleaned rides to mitigate spread of germs by wiping down handles and removing trash
  • Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.

Cashier

Skyline Chili
01.2016 - 04.2017
  • Assisted with purchases, locating items and signing up for rewards programs
  • Resolved issues regarding customer complaints and escalated worsening concerns to managers for remediation
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
  • Learned roles of other departments to provide coverage and keep the store operational
  • Trained new team members in cash register operation, stock procedures and customer service
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
  • Promoted specific item options to drive sales and achieve add-on purchases
  • Assisted managers with completing end-of-day counts and securing funds to prevent loss or theft.

Education

High School Diploma -

Colerain High School
Cincinnati, OH
05.2019

Skills

  • Hardware and software installation and troubleshooting
  • Safety Committee, New Hire Trainer
  • Computer Knowledge
  • Excellent ability to retain new information
  • Inventory organization
  • Heavy Equipment Certified (Power Jack, Standup Forklift, Standup Clamp Truck, Order Picker, and Reach Truck)
  • Materials handling and transport, Quality Control

Timeline

Field Technician

Spectrum
08.2023 - Current

Warehouse Ambassador

Wayfair
08.2019 - 08.2023

Lot Technician

Joseph Chevrolet
05.2018 - 08.2019

Attractions Attendant

The Skating Place
04.2017 - 05.2018

Cashier

Skyline Chili
01.2016 - 04.2017

High School Diploma -

Colerain High School

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Tyler Keller