Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyler Kerkowski

Kutztown,PA

Summary

Dynamic Food Truck Manager with proven expertise in enhancing customer satisfaction and operational efficiency at K'town Pub. Skilled in problem-solving and team leadership, I excel in fast-paced environments, training new staff, and managing inventory effectively. Committed to maintaining high standards of service and fostering strong team collaboration.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Food Truck Manager

K'town Pub
03.2024 - Current
  • Assisted with daily operations to ensure efficient workflow and customer satisfaction.
  • Learned safety protocols and best practices for team coordination and task execution.
  • Supported inventory management by organizing stock and maintaining cleanliness standards.
  • Collaborated with team members to address customer inquiries and resolve issues promptly.
  • Observed experienced staff to gain knowledge of operational procedures and service excellence.
  • Participated in training sessions to enhance skills in food handling and equipment usage.
  • Adapted quickly to changing demands in a fast-paced environment, ensuring timely service delivery.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.

Shift Manager

Marks Sandwich Shop
09.2017 - 03.2024
  • Assisted with daily operations to ensure efficient workflow and customer satisfaction.
  • Learned safety protocols and best practices for team coordination and task execution.
  • Supported inventory management by organizing stock and maintaining cleanliness standards.
  • Collaborated with team members to address customer inquiries and resolve issues promptly.
  • Observed experienced staff to gain knowledge of operational procedures and service excellence.
  • Participated in training sessions to enhance skills in food handling and equipment usage.
  • Adapted quickly to changing demands in a fast-paced environment, ensuring timely service delivery.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.

Education

High School Diploma -

Dallas High School
Dallas, PA
06.2015

Skills

  • Teamwork and collaboration
  • Customer service
  • Time management
  • Reliable and responsible
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Team leadership
  • Adaptability and flexibility
  • Money handling
  • Decision-making
  • Relationship building
  • Employee supervision
  • Delegating assignments and tasks

Certification

RAMP Certification- This training focuses on the responsibilities of owners and managers in establishing house policies and procedures for safe alcohol services.

SafeServe Certification- more correctly called ServSafe certification, is a nationally recognized food safety credential developed by the National Restaurant Association. It verifies that individuals have the necessary knowledge to prevent foodborne illnesses and meet regulatory requirements

Timeline

Food Truck Manager

K'town Pub
03.2024 - Current

Shift Manager

Marks Sandwich Shop
09.2017 - 03.2024

High School Diploma -

Dallas High School

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Tyler Kerkowski