Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Tyler Kotowicz

Odessa,FL

Summary

Successful sales professional with 10+ years in retail environments. Implement productive measures to ensure goals and standards remain within company targets. Maximize performance through staff management, merchandising, inventory management, loss prevention, P&L reporting, and metrics initiatives.

Overview

10
10
years of professional experience

Work History

Assistant Store Manager

Tractor Supply Company
Oldsmar, FL
02.2019 - Current
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Collaborated with other store, district, and regional managers to share best practices and drive overall team success.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.

Interim Store Manager

Tractor Supply Company
Oldsmar, FL
06.2023 - 09.2023
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Organized promotional events to increase product awareness.
  • Analyzed financial data to identify areas of improvement.
  • Maintained accurate records of employee performance reviews.
  • Managed daily banking activities such as deposits and withdrawals.
  • Prepared monthly reports on sales figures, expenses, profits.

Shift Lead Manager

Dollar General
Natchitoches, LA
01.2017 - 02.2019
  • Trained new employees on procedures, policies, and job functions.
  • Managed daily shift operations, including scheduling and assigning team members to specific tasks.
  • Enforced company policies and procedures in a consistent manner.
  • Monitored performance of staff to ensure quality standards were met.
  • Managed daily cash intake by counting out registers and tabulating profits.

Team Member

Maggio's Liquor
Natchitoches, LA
07.2014 - 01.2017
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Provided customer service support to ensure satisfaction.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.

Education

Associate of Arts - Business Administration

Bossier Parish Community College
Bossier City, LA
06-2019

Skills

  • Retail Operations Oversight
  • Business Development
  • Records Management
  • Store Organization
  • Stock management
  • Customer Relations
  • Customer Service and Engagement
  • Upselling and Cross Selling

Accomplishments

  • Doubled annual sales exceeding company goals 2021-2024.
  • Managed a team to drive over 2,000 approved credit card applications between 2021-2024.
  • Held a number 1 spot in customer service initiatives within the district for 3 consecutive years 2021-2024.

Timeline

Interim Store Manager

Tractor Supply Company
06.2023 - 09.2023

Assistant Store Manager

Tractor Supply Company
02.2019 - Current

Shift Lead Manager

Dollar General
01.2017 - 02.2019

Team Member

Maggio's Liquor
07.2014 - 01.2017

Associate of Arts - Business Administration

Bossier Parish Community College

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Tyler Kotowicz