Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyler Kunz

Barberton,OH

Summary

Proven track record at Lit Communities, enhancing business growth through expert problem-solving and meticulous attention to detail. Adept at quickly learning new technologies and processes for driving success. Excelled in roles demanding analytical thinking and organizational skills, significantly improving customer satisfaction and operational efficiency.

Overview

9
9
years of professional experience

Work History

Marketplace Specialist

Lit Communities
03.2023 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Conducted thorough research to identify trends and inform decision-making for business growth initiatives.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
  • Monitored industry trends to adapt strategies accordingly.

Communications Coordinator

Lit Communities
09.2021 - 03.2023
  • Created circuit reports for pending installs
  • Communicated and worked with install technicians to ensure a fast and easy install process
  • Worked with FirstComm for phone porting process
  • Logged and organized customer data for future use
  • Assisted Net Ops with any projects they needed help with

Customer Service Representative

Lit Communities
06.2021 - 09.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Bakery Assistant

Walmart
02.2021 - 06.2021
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Washed dishes and sanitized prep area at end of each shift.
  • Stored, labeled and replenished supplies in compliance with food safety regulations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.

Department Manager

Walmart
08.2017 - 02.2021
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Overnight Stocker

Walmart
12.2015 - 08.2017
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Education

High School Diploma -

Wadsworth High School
Wadsworth, OH
05.2014

Skills

  • Expert Problem Solving
  • Documentation Management
  • Technical communication
  • Manual Dexterity
  • Attention to Detail
  • Multitasking
  • Organizational Skills
  • Analytical Thinking

Timeline

Marketplace Specialist

Lit Communities
03.2023 - Current

Communications Coordinator

Lit Communities
09.2021 - 03.2023

Customer Service Representative

Lit Communities
06.2021 - 09.2021

Bakery Assistant

Walmart
02.2021 - 06.2021

Department Manager

Walmart
08.2017 - 02.2021

Overnight Stocker

Walmart
12.2015 - 08.2017

High School Diploma -

Wadsworth High School

Similar Profiles

CREATE PROFILE
Tyler Kunz