Summary
Overview
Work History
Education
Certification
Timeline
Generic

Nicole Lacy

Summary

Detail-oriented professional with expertise in customer service and operational efficiency. Demonstrated success in improving customer satisfaction through effective problem-solving and communication strategies. Proven track record of streamlining processes to enhance overall service delivery.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Manager

Security Finance, Financial Services
Fruitland
10.2025 - Current
  • Processed loan applications, ensuring accuracy in financial records to support efficient operations.
  • Engaged with clients to address inquiries, resolving issues promptly to enhance customer satisfaction.

Cashier

Maverik Adventure's First Stop
Fruitland
04.2025 - 07.2025
  • Processed customer transactions, ensuring accurate and timely service at Maverik Adventures First Stop.
  • Assisted customers with merchandise selection and provided information to meet their needs.
  • Maintained organized and clean checkout area to enhance customer experience.

Cashier

Shell Gas Station
Fruitland
03.2023 - 03.2025
  • Handled cash, credit, and debit transactions accurately.
  • Collaborated with team members to maintain efficient operations during peak hours.
  • Stocked shelves and replenished merchandise throughout the shift.

Assistant Manager

Michaels Arts and Crafts
West Jordan
01.2021 - 04.2023
  • Coordinated daily operations and customer service interactions to enhance service delivery.
  • Facilitated training for new staff on company policies and procedures to ensure compliance and operational consistency.
  • Updated knowledge of company products and services to provide accurate information to customers.

Education

Associate of Applied Science -

Salt Lake Community College
Salt Lake City, UT

Certification

  • Cosmetology/barbering

Timeline

Assistant Manager

Security Finance, Financial Services
10.2025 - Current

Cashier

Maverik Adventure's First Stop
04.2025 - 07.2025

Cashier

Shell Gas Station
03.2023 - 03.2025

Assistant Manager

Michaels Arts and Crafts
01.2021 - 04.2023

Associate of Applied Science -

Salt Lake Community College
Nicole Lacy