Tyler Larimore
Springfield,MO
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Strong technical and troubleshooting skills to solve problems of all varieties.
Overview
8
8
years of professional experience
Work History
General Manager
Faith Fire Protection, LLC.
09.2021 - Current
- Managed day to day operations for the company.
- Field all phone, text, and email communications.
- Created and managed a website server and company emails for all associates.
- Interfaced with new and existing customers to build or maintain relationships.
- Acted as project manager for all new construction projects, including coordinating staff, scheduling, ordering material, communicating with the customer or General Contractor.
- Maintained company calendar for all projects and inspections.
- Acted as project estimator by scouting out upcoming opportunities, reaching out to general contractors to receive new bid invites, ensuring insurance requirements for projects are met, creating a general sprinkler system layout for the project, getting quotes for material, and communicating with technicians to determine labor cost.
- Renewed our inspection form system by creating digital copies with entry fields so technicians could fill them out in the field and email them to me.
- Managed scheduling of all sprinkler system and backflow inspections by keeping lists of all customers and their renewal dates, and coordinating with the customer.
- Submitted all inspection forms to the appropriate AHJ's as required, by either emailing or uploading to ITM sites such as The Compliance Engine.
- Managed after hours / emergency calls by dispatching
- Prepared proposals for repairs to deficiencies found during inspections. Submitted proposals to customers and coordinated repairs if accepted.
- Prepared all product submittals, warranties, test certificates, and general paperwork required for all projects.
- Maintained relationships with several material vendors to ensure we had access to the best pricing and service for each item needed.
- Created a file system for our company, including physical and digital storage solutions, and systems to maintain easy to access files. Created shared servers to make everything accessible digitally by those who needed access.
- Maintained inventory levels for our shop and service trucks.
Coordinate all sub-contractors for projects that required work our company was not qualified to perform.
- Communicated with our insurance agent to address coverage needs and COI requests on a per project basis.
- Coordinated all weekly safety meetings with our technicians, and kept appropriate records of attendance for our insurance company.
- Handled front end financial and accounting information from initial estimation for a project, to end of project invoicing.
- Created as-built or "red-line" drawings for submittal at the end of a project.
- Compiled weekly time for all employees to turn in to our accounting company.
- Managed vendor invoices and statements by filing and linking to appropriate jobs or projects.
- Created a job tracking / PO system to streamline all aspects of procurement for a project, and gant sheets to track project progress.
- Attended site visits and pre-bid meetings for upcoming projects.
- Communicated with technicians to ensure appropriate material and equipment were available to them, and of an appropriate condition. Evaluated and coordinated all requests for equipment repair or replacement.
- Occasionally performed required duties on job sites, including assisting technicians, performing sprinkler system inspections, troubleshooting issues with sprinkler devices and backflows, and any other duties that required me to be on a job site.
- Would occasionally deliver material to technicians as needed or in emergency situations.
- Attended occasional seminars and training for fire sprinkler continuing education.
- Provided technical support as needed for all company electronics.
- Coordinated company lunches, meetings, and yearly Christmas parties.
- Maintained office organization and cleanliness. Ordered all office supplies as needed.
Fire Sprinkler Material Inside / Outside Sales
Star Wholesale Supply, INC.
08.2015 - 09.2021
- Managed approximately 50 fire sprinkler customer accounts, helping fulfill material orders for their projects through phone or email.
- Maintained relationships with customers through communication and taking them out to lunches and events.
- Acquired new customers by initiating sales calls.
- Assisted the store purchaser in purchasing and maintaining stock levels for our fire sprinkler inventory.
- Communicated with multiple vendors to ensure the best pricing on all material for our customers.
- Attended vendor seminars and training to gain product and industry knowledge.
- Worked closely with the CFO to develop and track vendor pricing, and managed monthly reconciliation with specific vendors.
- Created a new pricing system to manage profit levels for all material for all fire sprinkler customers. Coordinated with vendors to address per customer pricing levels, and evaluated customer performance to determine the appropriate pricing levels to maintain business while still making a profit.
- Occasionally made deliveries of material in situations in which our warehouse could not accommodate the customers needs.
- Served as the contact point for our IT company, assisting with troubleshooting and repairs to computers and servers as needed.
Education
High School Diploma -
Hillcrest High School
Springfield, MO05.2014
Skills
- Operations Oversight
- Vendor Sourcing
- Project Management
- Schedule Management
- Technical and Troubleshooting
- Excel and Computer Skills
- Communication
- Customer Relations
Hobbies and Interests
- Music
- Electronics
- Aviation
- Travel
Timeline
General Manager
Faith Fire Protection, LLC.
09.2021 - Current
Fire Sprinkler Material Inside / Outside Sales
Star Wholesale Supply, INC.
08.2015 - 09.2021
High School Diploma -
Hillcrest High School
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