Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Larson

Cedar Park,TX

Summary

Dynamic and results-driven professional with a proven track record at Redco Distribution and Flooring Showroom. Skilled in multitasking and problem-solving, I excel in customer service and data entry, fostering strong client relationships and enhancing loyalty. Committed to maintaining organization and efficiency, I consistently deliver exceptional support and solutions. Known for effective communication, adaptability, and reliability in fast-paced environments. Capable of managing front desk operations, coordinating with team members, and delivering results that enhance customer experiences. Proven ability to handle multitasking, problem-solving, and maintaining welcoming atmosphere.

Overview

9
9
years of professional experience

Work History

Order Desk Associate

Redco Distribution and Flooring Showroom
08.2023 - 06.2025
  • Developed strong relationships with clients through consistent, reliable support and assistance.
  • Managed multiple tasks simultaneously, prioritizing workload for optimal results and efficiency.
  • Greeted guests entering and exiting facility.
  • Maintained cleanliness of entranceway, lobby and restrooms.
  • Maintained accurate records of client interactions, ensuring a high level of organization and accountability.
  • Answered phones and assisted callers with inquiries.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Security Officer

Amerishield Security Group
11.2019 - 07.2023
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Patrolled commercial property and associated parking garage.
  • Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
  • Enhanced safety by conducting thorough and regular patrols of the premises.
  • Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
  • Facilitated swift resolution of conflicts between individuals on-site using strong interpersonal skills and conflict-resolution techniques.
  • Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Demonstrated sound judgment in identifying potential risks, taking appropriate action to prevent incidents from escalating.
  • Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
  • Maintained detailed reports of daily activities, incidents, and irregularities for management review.

Restaurant Waiter

The League Kitchen And Tavern
08.2016 - 03.2019
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
  • Adhered to company guidelines and safety protocols for proper food handling and presentation.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Checked guests' identification before serving alcoholic beverages.

Education

General Studies

Texas Connections Academy
Houston, TX
06-2016

Skills

  • Multitasking proficiency, Data entry expertise, Problem-solving skills, Time Management
  • Inventory Control, Document preparation, Invoice Management
  • File organization, Sales support, Customer service, Data entry expertise
  • Property patrol, Crime prevention, Situational Awareness
  • Emergency response, Facility security, Report Writing

Timeline

Order Desk Associate

Redco Distribution and Flooring Showroom
08.2023 - 06.2025

Security Officer

Amerishield Security Group
11.2019 - 07.2023

Restaurant Waiter

The League Kitchen And Tavern
08.2016 - 03.2019

General Studies

Texas Connections Academy
Tyler Larson