Tyler Lawless
Wichita,KS
Summary
Adept at leading United States Air Force's Network Operations with a keen focus on enhancing information security and staff development. Spearheaded the first Rubrik Security Cloud-Private installation in Air Mobility Command, significantly boosting service delivery management. Demonstrates exceptional leadership and technical prowess in driving performance analysis and customer support to new heights.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager, Network Operations Center
United States Air Force
02.2023 - Current
- Managed Network Operations Center (NOC) technicians for McConnell Air Force base infrastructure and server maintenance.
- Organized vulnerability management meetings to direct three work centers on current cyber posture and steps forward to securing the network.
- Drafted network configuration backup process policies utilizing Rubrik services to support disaster recovery between three Air Force Bases.
- Identified timeslots for preventive maintenance by examining work schedules and reducing service disruptions for network users.
- Led the instillation of Rubrik's first installment of Rubrik Security Cloud-Private in the Air Mobility Command.
Network Operations Technician
United States Air Force
12.2019 - 02.2023
- Evaluated security measures and made recommendations to network administrator for upgrades and changes.
- Troubleshot hardware and software to determine and rectify network problems.
- Supported users both local and by phone with problem resolution and education.
- Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols.
- Assessed and responded to network system alerts, prioritizing serious faults to rapidly address downtimes.
- Developed new certificate management process during initial install of Rubrik appliances that allowed the Air Mobility Command to utilize their disaster recovery plan.
Education
BBA - Strategic Leadership
Southwestern College
Winfield, KS05.2026
Associate of Science - Information Technology
Community College of The Air Force
Montgomery, AL05.2022
Associate of General Studies -
Patrick Henry Community College
Martinsville, VA05.2019
Skills
- Staff Development
- Performance Analysis
- Customer Support
- Leadership
- Service Delivery Management
- Information Security
Certification
Currently in training for CAPM - Certified Associate in Project management, multiple Rubrik offered certifications, and Comptia Server+. Certified in Comptia Secutiy+.
Security Clearance
I currently hold a Top Secret Security Clearance (TS/SCI).
Timeline
Manager, Network Operations Center
United States Air Force
02.2023 - Current
Network Operations Technician
United States Air Force
12.2019 - 02.2023
BBA - Strategic Leadership
Southwestern College
Associate of Science - Information Technology
Community College of The Air Force
Associate of General Studies -
Patrick Henry Community College
Similar Profiles
Sean ChapmanSean Chapman
Non-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force ReserveNon-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force Reserve
THOMAS F. GOODTHOMAS F. GOOD
COMMAND CHIEF MASTER SERGEANT, TWENTIETH, Senior Intelligence Analyst at UNITED STATES AIR FORCE F.E. Warren AIR FORCE BASE, AIR FORCECOMMAND CHIEF MASTER SERGEANT, TWENTIETH, Senior Intelligence Analyst at UNITED STATES AIR FORCE F.E. Warren AIR FORCE BASE, AIR FORCE
Carter PalsCarter Pals
F-16 Crew Chief at U.S. Air Force, United States Air Force BaseF-16 Crew Chief at U.S. Air Force, United States Air Force Base
Michele CoxMichele Cox
Pharmacy Technician at United States Air Force, Tyndall Air Force BasePharmacy Technician at United States Air Force, Tyndall Air Force Base
Darious JonesDarious Jones
Dispatch Supervisor at ICT Express LLCDispatch Supervisor at ICT Express LLC