Summary
Work History
Education
Skills
Timeline
Generic

Tyler Linder

Bloomington,IL

Summary

Proven leader at Jewel Osco, adept in enhancing customer satisfaction and streamlining operations. Skilled in resolving conflicts with empathy, ensuring customer loyalty. Demonstrates a strong work ethic and positive attitude, quickly adapting to new challenges. Excelled in roles requiring meticulous attention to detail and exceptional service, significantly contributing to team success.

Work History

Courtesy Clerk

Jewel Osco
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.

Self Checkout Cashier

Jewel Osco
  • Increased transaction accuracy by diligently monitoring customer transactions and assisting with barcode scanning when necessary.
  • Troubleshot minor technical issues at the self-checkout stations, such as paper jams or scanner errors, keeping downtime to a minimum.

Cashier

Jewel Osco
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.

Customer Service Representative

Jewel Osco
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

Grocery Clerk

Jewel Osco
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Pleasantly greeted customers and provided prompt and courteous service.

Dairy/frozen Supervisor

Jewel Osco

Lead Scan Coordinator

Jewel Osco
  • Coordinated with department managers to ensure proper execution of pricing updates and sales promotions.
  • Conducted regular audits to maintain accurate pricing information, minimizing errors and customer complaints.

Bakery Manager

Jewel Osco
  • Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
  • Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
  • Maintained cleanliness and hygiene in bakery premises.
  • Maintained and controlled inventory of baked goods.

Receiving Clerk

Jewel Osco
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

Education

Normal Community West High School
Normal, IL
05.2009

Skills

  • Positive attitude
  • Strong work ethic
  • Customer service
  • Outgoing and friendly
  • Quick learning

Timeline

Courtesy Clerk

Jewel Osco

Self Checkout Cashier

Jewel Osco

Cashier

Jewel Osco

Customer Service Representative

Jewel Osco

Grocery Clerk

Jewel Osco

Dairy/frozen Supervisor

Jewel Osco

Lead Scan Coordinator

Jewel Osco

Bakery Manager

Jewel Osco

Receiving Clerk

Jewel Osco

Normal Community West High School

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Tyler Linder