Tyler Lockett
Erie,PA
Summary
Dynamic and dependable professional with extensive experience at Uber Eats, excelling in customer service and conflict resolution. Proven ability to manage time effectively and optimize routes, ensuring timely deliveries. Skilled in sales negotiation and inventory management, fostering strong relationships to drive revenue growth. Committed to maintaining high standards of safety and organization.
Overview
4
4
years of professional experience
Work History
Uber Driver
Uber Eats
Erie, PA
01.2021 - Current
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Cleaned vehicle regularly to maintain professional appearance.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Maintained delivery schedules without compromising safety.
- Managed fuel consumption and expenses for vehicle operations.
- Managed time effectively to meet tight delivery deadlines.
Sales Specialist
Lowes Hardware
Erie, PA
10.2024 - 02.2025
- Listened to customer needs to identify and recommend best products and services.
- Produced sales documents, finalized deals and filed records.
- Identified customer needs by asking questions and advising on best solutions.
- Recognized security risks to properly handle situations.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Negotiated deals and handled complaints or objections.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
Crew Member
Best Buy
Erie, PA
05.2024 - 08.2024
- Identified needs of customers promptly and efficiently.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Answered customer inquiries regarding product features, pricing, and availability.
Stalker
Walmart
Harborcreek, PA
08.2023 - 02.2024
- Managed inventory and supplies to ensure materials were available when needed.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Updated and maintained databases with current information.
Crew Member
Chipotle
Erie , PA
06.2021 - 09.2023
- Maintained safe food handling practices to prevent germ spread.
- Maintained an organized work area to ensure efficient operations.
- Interacted pleasantly with guests to deliver quality customer service.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Restocked kitchen supplies including food products and utensils.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Scrubbed and polished counters to remove debris and food.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Education
High School Diploma -
Erie First Christian Academy
Erie, PA06-2022
Some College (No Degree) - Psychology
Mercyhurst University
Erie, PASkills
- Customer service
- Time management
- Inventory management
- Sales negotiation
- Defensive driving
- Route optimization
- Conflict resolution
- Team collaboration
- Problem solving
- Multitasking Abilities
- Organizational skills
- Data entry
- Microsoft Word
- Customer relationship management
- Sales documentation
- Cash handling
- Empathetic
- Food safety
- Safety compliance
- Computer skills
- Attention to detail
- Google drive
- Remote office availability
- Social perceptiveness
- Dependable and responsible
- Traffic regulations
Timeline
Sales Specialist
Lowes Hardware
10.2024 - 02.2025
Crew Member
Best Buy
05.2024 - 08.2024
Stalker
Walmart
08.2023 - 02.2024
Crew Member
Chipotle
06.2021 - 09.2023
Uber Driver
Uber Eats
01.2021 - Current
High School Diploma -
Erie First Christian Academy
Some College (No Degree) - Psychology
Mercyhurst University
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