Determined Store Director with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Owner/Operator
Loper Vending Services L.L.C
02.2023 - Current
Manage day-to-day business operations.
Consult with customers to assess needs and propose optimal solutions.
Evaluate suppliers to maintain cost controls and improve operations.
Evaluated suppliers to maintain cost controls and improve operations.
Conduct target market research to discover customer needs and analyze competitor trends.
Prepare bank deposits and handle business sales, returns and transaction reports.
Oversee business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Put together realistic budgets based upon costs and fees for successfully operating business.
Introduced new methods, practices, and systems to reduce turnaround time.
Adhere to regulatory and policy changes and made necessary adjustments to maintain overall success.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Store Director
Karns Quality Foods
07.2016 - Current
Oversee staffing and training, safety compliance, inventory control and financial functions.
Promote team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Report to district manager regarding store and staff issues, financial goals and sales.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Protect store from loss or theft by setting and enforcing clear security policies.
Perform statistical analyses to gather data for operational and forecast team needs.
Utilize information technology to record sales figures, for data analysis and forward planning.
Achieve consistent budget targets with optimal expense controls and elimination of unnecessary waste.
Analyze operating and financial statements for profitability ratios.
Manage team of 201 employees.
Assess newly unpacked merchandise and instruct stock clerks to add to display cases and displays.
Introduced new methods, practices, and systems to reduce turnaround time.
Identify current and future trends that appeal to consumers.
Stock Merchandise Flow Associate
Karns Quality Foods
07.2007 - 07.2016
Unpacked new merchandise shipments and prepared for placement on selling floor by folding, hanging or stacking.
Unloaded packages from incoming trucks to inspect contents.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Cross-trained in different departments of store to learn new tasks and better understand workflows and business operations.
Marked items with identifying codes such as price, stock or inventory control codes.
Operated forklifts and pallet jacks to lift or place merchandise in backroom or on sales floor.
Used [Software] to document invoices and payment postings.
Handled, evaluated, documented and resolved customer issues and inquiries related to customer orders.
Performed routine loading and unloading of freight trucks, managing $30,000 in Grocery product on daily basis.
Created storefront displays and installed advertising signs to attract customers.
Verified packages against order and invoices.
Checked refrigerated and frozen food for sell by dates and removed merchandise that was expired so that it would not be sold.
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Stocked shelves to match planogram images and instructions.
Security Officer
Harrisburg Property Services
09.2012 - 09.2013
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Conducted regular patrols of key areas to spot and control security concerns.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Reported suspicious activities and persons to law enforcement.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Monitored CCTV cameras and alarm systems for security breaches.
Education
Bachelor of Science - Criminal Science
Central Penn College
Summerdale, PA
12.2014
Skills
Customer Relations
Effective Communicator and Public Speaker
Leadership and People Development
Inventory Optimization
Profit and Loss
Staff Management
Approachable and Outgoing
Sales Growth
Analytical and Critical Thinker
Balanced Work Ethic
Certification
ServSafe Certification Training - 7/15/2020 - 7/15/2025