Mentored new hires in the role of package handler.
Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
Collaborated with management to address specific skill gaps and tailor training programs accordingly.
Increased employee retention, providing consistent feedback and constructive criticism during one-on-one training sessions.
Wedding Photographer
Tlunz Photography
01.2022 - Current
Consistently met deadlines for delivering edited images to clients, maintaining a reputation for reliability and efficiency.
Provided exceptional customer service throughout the entire planning process, from initial consultation to final product delivery.
Operations Manager
FedEx Ground
06.2016 - 06.2021
Facilitated operations on local van-lines to ensure local package delivery.
Was in charge of running local unload, leading teams of 15-30 people on a daily basis to maintain productivity standards and ensure local dispatched in a timely manor.
Also facilitated orientation classes for a period of time. Handled all forms of documentation and admin work to bring new hires through the onboarding process.
Package Handler
FedEx Ground
07.2013 - 06.2016
Have experience in both local and hub operations as an unloader and loader.
Also served as part of the safety committee during the this time.
Education
Associates in Business Management And Technology - Business Management
Owen’s Community College
Perrysburg
05.2016
Timeline
Package Handler Trainer
FedEx Ground
01.2024 - Current
Wedding Photographer
Tlunz Photography
01.2022 - Current
Operations Manager
FedEx Ground
06.2016 - 06.2021
Package Handler
FedEx Ground
07.2013 - 06.2016
Associates in Business Management And Technology - Business Management