Tyler Luskin

• Championed best practices in customer service across the organization, leading by example during client interactions.
• Optimized resource allocation within the department, balancing workload effectively among team members.
• Established clear performance metrics for the product support team, driving accountability and continuous improvement.
• Analyzed data trends to proactively address potential product issues, reducing downtime for clients.
• Managed training programs for the parts and service teams.
• Worked side by side with the sales team to proactively stock parts, train techs, and improve customer relations.

● Manage day to day operations of incoming and outgoing shipments
● Oversee Columbia, Columbia Corporate, and Haile Gold Mine parts operations
● Manage consignment inventories
● Maximize sales through improving customer relations
● Work alongside PSR's and salesmen to build customer base and expand the growth of Linder
● Developing programs to increase productivity and profitability of the branch and its employees.

● Work directly with Corporate offices to manage P/L monthly.

● Create budgets and goals for regions and branches.

● Coordinating with Sales and Service Departments daily
● Order and manage parts inventory for rental fleet equipment
● Meet monthly budgets and Quarterly goals
● In charge of accounting bills and filing bills
● Provide solutions to save money and time for the rental fleet

● Certified New Holland Parts Specialist
● Certified New Holland Maintenance Specialist
● Experience with Doosan Parts Lookup
● Helping customers over the counter and on the phone
● Preparing parts and supplies for work orders for service technicians
● Placing daily orders at the end of the day
● Maintain Inventory supply

● Assisted with trade shows and events by helping the sales team gain leads

● Managed heard health
● Planting yearly crops
● Servicing and repair of machines daily

● Maintain feed rations for herd