Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Tyler Ma

Los Angeles,CA

Summary

Current student at San Jose State University studying kinesiology, with a desire for learning and utilizing real world experiences to further enhance overall career goals and personality. Always dedicated to helping others feel happy and satisfied, hence the passion for kinesiology and human health. Dependable worker with varied work experience in different fields of work. A drive for progress in every aspect of life and work, with a tract record of being a dependable employee. Worked frequently in team settings, but also can work in an individualized setting. Working proficiency in technology with an openness to learn and adapt to cater to any environment.

Overview

6
6
years of professional experience

Work History

Third Level Crew Member

Chicken Meets Rice
06.2022 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Prepare large-batch food for line service and ensure quality control
  • Worked in both front-of-service and kitchen roles
  • High-quality food output during regular and high-volume hours

Greenskeeper

Stagecoach Greens
04.2019 - 08.2020
  • Assisted customers by providing admission tickets and proper mini-golf equipment
  • Created reservations online for customers with pre-purchased tickets
  • Established inviting environment for customers, all while displaying professionalism
  • Learned to operate Clover Station Operating System
  • Worked quickly, calmly, and efficiently to allow customers on course during peak hours of operation
  • Maintained clean and proper standards of facility during operating hours
  • Oversaw facility during customer use to ensure safety and that proper rules were met
  • Cleaned and regulated worker's kiosk as well as entire facility after hours
  • Diagnosed problems with equipment and performed regular maintenance to keep equipment functional. Reported any issues to management.
  • Worked with other Greenskeepers to manage facility when higher management was not present

Community Health Leader

Southeast Asian Development Center
10.2019 - 06.2020
  • Created projects to pitch to government officials to improve community health
  • Worked in team-settings with Health Leaders to organize day-to-day activities
  • Worked with kids
  • Collaborated with team similar in age to discuss issues in community
  • Met project deadlines
  • Hosted/participated in workshop activities
  • Learned to work collaboratively
  • Utilized different software (Microsoft Word, Powerpoint, and Google Docs) to carryout projects and assignments

Food Vendor

Juma Ventures
04.2018 - 01.2019
  • Operated and handled cash transactions as cashier to fulfill orders
  • Collaborated closely with other food vendors
  • Helped prepare food with chefs during shifts
  • Lifted heavy amounts of physical product around work site to advertise and sell (>50 lbs)
  • Covered large areas of sports stadium during events to sell food
  • Sanitized and cleaned all appliances and work stations
  • Maintained professionalism during and after every customer interaction
  • Provided quick and seamless customer transactions

Education

Bachelor of Science - Kinesiology

San Jose State University
San Jose, CA
12.2024

High School Diploma -

Galileo High School
San Francisco, CA
06.2020

Skills

  • Adaptable
  • Quick learner
  • Decision making
  • Work well with customers
  • Proficient using Clover Operating System
  • Attention to detail
  • Sense of urgency
  • Team player
  • Flexible
  • Emotionally stable
  • Loves feedback
  • Goal-oriented
  • Proficient in English
  • Limited Proficiency in Vietnamese
  • High Lifting Capacity
  • Work well under pressure
  • Cash Handling
  • Cooperative Attitude
  • Friendly
  • Basic Mathematics

Languages

English
Full Professional
Vietnamese
Limited Working
Spanish
Elementary

Timeline

Third Level Crew Member

Chicken Meets Rice
06.2022 - Current

Community Health Leader

Southeast Asian Development Center
10.2019 - 06.2020

Greenskeeper

Stagecoach Greens
04.2019 - 08.2020

Food Vendor

Juma Ventures
04.2018 - 01.2019

Bachelor of Science - Kinesiology

San Jose State University

High School Diploma -

Galileo High School

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