Tyler Majoy
Corvallis,OR
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
4
4
years of professional experience
Work History
Residential Care Supervisor 1
Stabilization And Crisis Unit
11.2022 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Achieved results by working with staff to meet established targets.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Conducted routine inspections to check quality and compliance with established specifications.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Conducted regular reviews of operations and identified areas for improvement.
- Developed effective improvement plans in alignment with goals and specifications.
- Managed three fully staffed group homes within the agency of ODHS.
Skills Trainer Supervisor
Trillium Family Services
07.2020 - 01.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted individuals with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety, and customer service.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Maintained current knowledge of all team position requirements.
- Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
- Produced training materials and gathered resources to equip crew members with learning opportunities.
- Documented training and progress on database to enable tracking history and maintain accurate records.
- Evaluated value of training programs to determine achievement of desired outcomes, applying necessary modifications.
- Trained and mentored over 40 new personnel hired to fulfill various roles
Skills Trainer
Trillium Family Services
10.2019 - 07.2020
- Designed and executed training programs for new and existing crew members to provide knowledge, skills and techniques in performing tasks.
- Set positive example for team members by providing high-quality, efficient service.
- Liaised with other departments to coordinate training activities and resolve any issues or concerns.
- Greeted individuals with a smile and provided friendly service to professionally handle every need.
Education
Bachelor of Arts - English Writing
Heidelberg University
Tiffin, OH05.2017
High School Diploma -
Edison High School
Milan, OH06.2012
Skills
- Staff Management
- Inventory Control
- Process Improvement
- Operations Management
- Schedule Development
- Data Analytics
- Strategic Planning
- Complex Problem-Solving
- Training and Mentoring
- Priority Management
- Policy Enforcement
- Contract Management
Timeline
Residential Care Supervisor 1
Stabilization And Crisis Unit
11.2022 - Current
Skills Trainer Supervisor
Trillium Family Services
07.2020 - 01.2022
Skills Trainer
Trillium Family Services
10.2019 - 07.2020
Bachelor of Arts - English Writing
Heidelberg University
High School Diploma -
Edison High School
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