Tyler Majsak
Plainville,CT
Summary
Punctual customer service professional, trained up the ladder from dishwasher to souschef to account manager. I'm motivated to keep working in: buying and selling, inside sales, order fulfillment and shipping and other customer type settings. Experience in customer service where I communicate with clients about sales, storage, transportation and logistics. Business school graduate and real applied exposure to the service industry for 11 years. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Inside Sales Representative
Freshpoint Connecticut
Plainville, Connecticut
06.2023 - Current
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Managed 3 inter-company purchasing inquires, provided assistance with providing information about inventory and sale level consultation.
- on average, each day I created purchase orders, processed payment, issued credits, sent billing confirmations, updated customers on shorts and delivery breakdowns. Turned P.O.'s into pick tickets and created work for the warehouse selectors.
- learned IBM's AS400 digital system. for inventory purposes.
- Sent out purchasing requests to produce buyers in order to allocate inventory in real time and then update the inventory of picked items on the system.
Warehouse Supervisor
AmeriCold Logistics
Plainville, CT
02.2023 - 06.2023
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
- Supervised scheduling for freight and package shipments and managed return and transfer procedures.
- Established and maintained good relations with customers, vendors and transport companies.
- Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
Sous Chef (Supervisor)
FLIK Hospitality at ESPN
Bristol, CT
05.2022 - 03.2023
- Maximized customer satisfaction and team operations by executing command-based structure and staff performance oversight.
- Supervised kitchen food preparation in demanding, high-volume environments.
- Contributed to company and industry standards of food safety, Managed and resolved issues that were dangerous responsibly.
- Motivated and empowered team members to build customer satisfaction.
Lead Line Cook
Nordstrom
Farmington, CT
09.2020 - 01.2022
- Managed a team of 1-3 employees
- first corporate experience
- Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
Line Cook
Saints family restaurant
Southington, CT
02.2019 - 08.2020
- Cooked multiple orders simultaneously during busy periods.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Set up and performed initial prep work for soups, sauces and salads.
Line Cook
Division West Bistro & Bar
West Hartford, CT
07.2017 - 01.2019
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
- Seasoned and cooked food according to recipes or personal judgment and experience.
Rounds Cook
Max Oyster Bar
West Hartford, CT
10.2014 - 07.2017
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Operated ovens, fryers and mixers, steamers, grills, broilers, on various stations.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
Line Cook and Dishwasher
j.lynns harvest pub
Southington, CT
05.2013 - 06.2014
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Education
Bachelor of Science - Business Administration And Management
Central Connecticut State University
New Britain, CT05.2020
Skills
- Client Relationships
- Conflict Resolution
- Team Building
- Supervision & Leadership
- Data Management
- Microsoft Office
- People Skills
- Active Listening
- Friendly, Positive Attitude
Timeline
Inside Sales Representative
Freshpoint Connecticut
06.2023 - Current
Warehouse Supervisor
AmeriCold Logistics
02.2023 - 06.2023
Sous Chef (Supervisor)
FLIK Hospitality at ESPN
05.2022 - 03.2023
Lead Line Cook
Nordstrom
09.2020 - 01.2022
Line Cook
Saints family restaurant
02.2019 - 08.2020
Line Cook
Division West Bistro & Bar
07.2017 - 01.2019
Rounds Cook
Max Oyster Bar
10.2014 - 07.2017
Line Cook and Dishwasher
j.lynns harvest pub
05.2013 - 06.2014
Bachelor of Science - Business Administration And Management
Central Connecticut State University
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