Kendall Halie Starcher

• Performed advanced skincare treatments, including facials, hydro facials, chemical peels, microdermabrasion, laser hair removal, IPL, radio frequency microneedling and traditional microneedling.
• Educated clients on proper skincare routines and product recommendations for optimal results.
• Developed customized treatment plans based on individual skin assessments and concerns.
• Prepped patients for neurotoxins, filler, and threads.
• Assisted Doctors with PRP, dermal fillers, neurotoxins, PDO threads lift and kybella.
• SkinCeuticals ambassador / sales on medical grade products.
• Assisted in rooming patients.
• Customized skincare products based on patient’s needs.

• Sterilized equipment for patient treatments.
• Analyzed skin condition and made appropriate product recommendations.
• Recommended retail products for at-home use. (skinCeuticals and Elta, MD.)
• Educated patients on treatment options.
• Welcomed clients arriving for appointments.
• Advised clients on proper home-care regimens.
• Stocked treatment rooms with proper supplies.
• Discussed procedures and treatment options with clients. (Consultations)
• Performing photo facials and laser tattoo removal with a picosure laser.
• Licensed laser Technician preformed laser hair removal and other services with lasers
• Also performed several other services: Wood therapy, Chinese cupping, Cryo Ems, Morpheus 8, Forma, Microneedling with Rejuva pen, Chemical peels, Full body waxing, Nonsurgical Brazilian butt lifts, High frequency facials, Microdermabrasion Facials, Derma Planning Facials, European Facial, Intimate Bleaching, Lash tinting, Brow tinting, Lash lifts, Lash extensions, Cryo facial, Cryo EMS Body Treatments, Flowpresso, Photo Facials, Laser Tattoo Removal, Laser Hair Removal, Cherry Angioma Removal, And Spider Vein Reduction
• Got all clients booked and rescheduled for next appointment.
• Came up with the spa promotions and got the campaigns running with marketing team.
• Opening and Closing duties daily.

• Notified supervisor of supply needs to maintain stock of necessary items.
• Executed laser hair removal and microdermabrasion procedures.

• Performed several services :

• Botox Facials

• Ultrasonic Lipo-Cavitation

• Lipo-Laser

• Shape Me

• Post Op Treatment

• BBL Chinese Cupping

• Intimate Whitening/ Bleaching

• Teeth Whitening

• Acne Facials

• Hydrating Facials

• BB Glow

• Microneedling

• Dermapen

• Fibroblast

• Wood Therapy

• Facial Contouring

• Derma Planning

• European Facials

• Chemical Peels

• Quickly adapted training plans for client needs, keeping timelines, and desires in mind.
• Monitored participant workflow and behaviors throughout training process.
• Facial treatment
• All over hair removal
• Microdermabrasion
• High frequency
• Skin analysis
• Anatomy and Physiology
• Aroma Therapy
• Make-Up Application
• Nutrition
• Sanitation, Safety and First Aid

• Lead the salon staff team in providing excellent services.
• Maximizing salon profit.
• Manage day-to-day operations of the salon including opening and closing procedures.
• Assisted with staff behavior and customer intake.
• Worked to continuously increase salon business through effective sales, service and operations policies.

• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Established and maintained operational standards for 2 salon locations.
• 10 staff members per location, scheduled staff, performed the training.
• Ordered supplies.
• Assisted with payroll.
• Assisted with hiring (coachings) and terminations.
• Customer service improvements.
• Forecasted sales and set successful policies to achieve sales objectives and related metrics within timeframe.
• Cash handling
• Preformed Daily Operations

• Traveled to events to make sales.
• Restocking to maintain store appearance.
• Assisted with customer service returns.
• Tracked stock using company inventory management software.
• Provided excellent customer service
• Cash handling

• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.
• Restocking to maintain store appearance.

• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Used cash registers and credit card machines to cash out customers.
• Collaborated with kitchen to inform customers of wait times and answer questions about food.
• Informed servers of newly seated parties for speedy service.

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
• Monitored safety of guests in and around swimming pool.
• Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
• Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.