Tyler Massie
Temecula,CA
Summary
Self-motivated with a passion for flight, photography/videography and video games. Proficient in photo editing software to achieve desired aesthetic to meet unique job demands. Experience in retail sales and customer service.
Overview
12
12
years of professional experience
Work History
Parts Specialist
Temecula Valley Lexus
11.2023 - Current
- Tracked parts use and charged items to customer accounts for billing.
- Identified early product failure trends and communicated information to customers to help select more suitable parts.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Served customers in-store and by telephone to answer questions and place orders.
- Satisfied customers with fast, knowledgeable service for Lexus product needs.
- Issued parts to technicians to complete customers' repairs.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
Parts Specialist
Temecula Valley Toyota
05.2023 - 11.2023
- Tracked parts use and charged items to customer accounts for billing.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Issued parts to technicians to complete customers' repairs.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
Service Porter
Temecula Valley Toyota
07.2012 - 05.2023
- Performed cleaning and maintenance duties as directed.
- Communicated with coworkers and managers about completed duties.
- Demonstrated commitment through impeccable attendance and quality performance.
- Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
- Completed sweeping, mopping, and window-cleaning.
- Increased workplace safety by immediately reporting potential hazards.
- Delivered guest messages quickly and correctly, maintaining information confidentiality.
- Parked and retrieved cars according to customer needs.
Education
High School Diploma -
Great Oak High School
Temecula, CA2012
Skills
Drone Piloting
Photographer
Videographer
Regulatory Compliance
Private Pilot License ASEL
Timeline
Parts Specialist
Temecula Valley Lexus
11.2023 - Current
Parts Specialist
Temecula Valley Toyota
05.2023 - 11.2023
Service Porter
Temecula Valley Toyota
07.2012 - 05.2023
High School Diploma -
Great Oak High School
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