Tyler Maynes
White Plains
Summary
Results-driven customer experience and operations professional with over 6 years of experience at Nike Retail, supporting top-performing doors in North America. Known for combining strong interpersonal skills with operational excellence, data tracking, and cross-functional support. Background in psychology, with hands-on experience in athletics, administration, and performance-focused environments. Seeking roles that bridge people, operations, and business strategy
Overview
7
7
years of professional experience
Work History
Store Associate
Nike
Scarsdale
01.2019 - Current
- Delivered high-impact customer experiences by leveraging product expertise, consultative selling techniques, and brand storytelling to drive revenue and loyalty
- Supported store leadership with operational coordination including shift coverage, scheduling adjustments, and internal communications
- Assisted in preparing daily and weekly sales reports, KPI tracking, and category performance summaries to identify growth opportunities
- Played a key role in back-of-house operations: inventory flow, labeling accuracy, shipping/receiving, and compliance with Nike operational standards
- Managed messenger service and FedEx logistics for time-sensitive documentation and interdepartmental needs.
- Contributed to increased units-per-transaction and average dollar spend, earning three consecutive MVP Employee of the Month nominations
- Recognized as 'Best of My Class' by a senior Nike corporate representative during a secret shop at a Top 3 Nike Door in North America
Assistant
Pro Sports Physical Therapy
Scarsdale
11.2022 - 01.2023
- Provided administrative and front-office support including appointment scheduling, Excel-based tracking, and document management
- Assisted patients throughout their visit, ensuring comfort, clarity, and a positive care experience
- Prepared treatment areas, equipment, and materials to support efficient therapy sessions
- Maintained accurate records such as attendance logs, incident reports, and daily summaries
Team Manager
Fordham University Women's Basketball
Bronx
12.2021 - 12.2022
- Supported coaching staff in daily operations, travel logistics, and scheduling for a Division I athletic program
- Created and maintained Excel spreadsheets for team schedules, travel coordination, and staff planning
- Provided leadership and motivational support to student-athletes in a high-performance collegiate environment
- Gained hands-on exposure to collegiate athletics operations and team dynamics
Education
Bachelor of Science - Psychology
Fordham University
Bronx, New York12.2024
Skills
- Microsoft Word
- Excel
- outlook
- PowerPoint
- Highly organized
- Strong interpersonal skills
- Excellent communication
- Great leadership
- Detail-oriented
- Results oriented
- Creative thinker
- Confident
- Dependable
Leadership And Awards
Archbishop Stepinac High School, White Plains, New York, Varsity Basketball Team Captain, 11/16, 02/17, Led a 15-player varsity team to a championship season, Awarded Team MVP for leadership, performance, and commitment
Accomplishments
Top Performer Award, 2024 Q2
Timeline
Assistant
Pro Sports Physical Therapy
11.2022 - 01.2023
Team Manager
Fordham University Women's Basketball
12.2021 - 12.2022
Store Associate
Nike
01.2019 - Current
Bachelor of Science - Psychology
Fordham University