Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Crew Manager
McDonalds
Spanish Springs, NV
04.2021 - 04.2024
Supervised and trained crew members on safety protocols, customer service standards, and job duties.
Provided guidance to crew members during peak hours to maximize productivity and efficiency.
Responded promptly to customer inquiries or complaints via phone calls or emails.
Planned out daily tasks and coordinated schedules to handle forecasted demand.
Oversaw the daily operations of the restaurant, including food preparation, customer service, and cleanliness standards.
Resolved conflicts between staff in a timely manner while maintaining professionalism.
Ensured compliance with all health codes and regulations by regularly inspecting facility and equipment.
Sales Associate
EC Blend
Reno, NV
10.2019 - 03.2021
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Restocked shelves as needed to ensure sufficient inventory levels.
Conducted inventories on a regular basis to track stock levels.
Demonstrated product features and benefits for customers' needs.
Handled customer complaints in a professional manner.
Upsold additional items based on customer interests and needs.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Ensured compliance with all safety regulations while handling hazardous materials.
Maintained cleanliness of store environment including floors, windows, displays.
Collaborated with management teams to develop innovative marketing strategies.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Lifeguard Supervisor
Wild Island Family Adventure Park
Sparks, NV
04.2016 - 09.2019
Monitored and evaluated staff performance, providing feedback to ensure compliance with lifeguard regulations.
Developed and implemented safety policies and procedures for the aquatic facility.
Supervised a team of 10+ lifeguards during each shift, ensuring proper coverage at all times.
Organized and led in-service trainings on water safety topics such as CPR and AED certification courses.
Conducted daily inspections of pool equipment, making necessary repairs or replacements as needed.
Inspected facility grounds for hazardous conditions before opening the pool area for public use.
Adhered to all local health codes while monitoring water quality standards throughout the day.